Luxury Guest Experience Manager

12 hours ago


London, Greater London, United Kingdom Montcalm Mayfair Full time

About Montcalm Marble Arch

We are seeking an experienced Guest Relations Executive to join our team at Montcalm Marble Arch, a five-star hotel located in the heart of London. This is a fantastic opportunity to work with a luxury hotel brand that values exceptional customer service and attention to detail.

The successful candidate will have at least 1 year of experience in a similar role and a proven track record of delivering excellent customer care and service. They will be responsible for devising and creating uniquely memorable experiences for our guests, ensuring the highest levels of customer satisfaction and loyalty.

We offer a competitive salary of £32,000 - £40,000 per annum, depending on experience, as well as a range of benefits including comprehensive training, recognition and rewards program, and access to discounts via our Benefits Platform.

If you are a motivated and ambitious individual who is passionate about delivering exceptional customer service, we would love to hear from you



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