Customer Service Lead

3 weeks ago


North Hykeham, Lincolnshire, United Kingdom Ember Inns Full time

About Us: At Ember Inns, we pride ourselves on delivering exceptional guest experiences in a warm and welcoming environment. As a Part Time Shift Supervisor, you will be an integral part of our team, ensuring that every visit is memorable and enjoyable.

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Your Role: As a Part Time Shift Supervisor at Ember Inns, you will be responsible for leading a team that provides top-notch customer service. You will act as a host, serving guests with a smile, and confidently lead your team to ensure seamless operations.

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What We Offer: In addition to a competitive estimated salary of £24,000 - £28,000 per annum, you will enjoy a range of benefits, including flexible shifts to fit around you, 20% discount off all our brands for friends and family, and access to our Wagestream financial toolkit. You'll also receive a pension, 28 days paid holiday, high-street shopping discounts, and free shares in Mitchells & Butlers.

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Your Responsibilities: As a Part Time Shift Supervisor, you will be responsible for maintaining high standards of cleanliness and safety, acting as a role model for your teams, and helping with their training. You will also be part of the day-to-day running of the site, working closely with your team to ensure excellent guest experiences.

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Why Join Us? If you're passionate about great service and training great people, we want to hear from you. With a massive 33% discount across all our brands, you'll love dining out even more. Plus, with a fun, supportive team culture, you'll never have a dull moment.



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