Quality Improvement

5 months ago


North Hykeham, United Kingdom Lincolnshire Partnership NHS Foundation Trust Full time

An exciting opportunity has arisen within the Older People and Frailty Division in Lincolnshire Partnership Foundation Trust for a forward thinking, innovative and motivated Quality Assurance and Improvement Lead. As part of the Divisional Triumvirate, The successful post holder will be a senior member of the Divisional Trimvirate, supporting and work to and with the Associate Director of Operations and Clinical Director to lead on patient safety, patient experience and clinical effectiveness across all service lines within the Division.

These include the core services of countywide inpatient, Home Treatment and Community services pathways for both complex Older Peoples Mental Health and dementia (all age). The Division also houses specialist psychology services of psycho-oncology/chronic fatigue syndrome and neuropsychology.

> passionate about the progression, development and delivery of care for people experiencing dementia and for older people with complex mental health needs

> a clinical leader with a passion for quality and improvement, with experience in managing and supporting services through change and improvement

> a compassionate, caring, experienced and self-motivated person, holding a relevant professional registration from a health or social care background, who prides themselves in values driven leadership and care

> a person focused and driven by the ambition to make a positive difference to the people we serve

Amongst its broader senior management responsibilities, the post holder will lead the quality improvement agenda for the Older People and Frailty Division and ensure there is a provision of effective and safe care for service users, carers and staff.

The post holder will oversee the programme of engagement and experience for the Older People and Frailty Division, holding responsibility in the senior management team for people and participation plans and improving experience.

The post holder will provide assurance to the Associate Director that the Division is delivering high quality services against the set quality standards and outcome measures and will hold responsibility for embedding a continuous quality improvement approach across the service lines within the division.

If you are looking for a new, challenging, whilst rewarding, senior role in a forward-thinking organisation and Division, please consider joining us.

Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,800 staff, and serving a population of over 766,000, our people lie at the heart of everything we do.

You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England, in an area heralded as a fantastic place to live and work. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of ‘outstanding’ for well-led and ‘good’ overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We’re really proud of this

We are also leading the way in transforming care, with multi-million-pound transformation of patient environments and radical redesign of community services.

This is the time to join and help redesign our services of the future. We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.

The successful post holder will be responsible for, leading on patient safety, experience and quality improvement, including:
- Leading Continuous Quality Improvement initiatives within the Division and identify innovation and opportunity across the workforce

Lead on the implementation, coordination and monitoring of the divisional CQUINs providing updates and progress and exceptions against them

Lead on the incident review process including coordination of serious incident response; from establishing the investigation team through to the lessons learnt process within the division ensuring identified areas for improved practice are embedded and shared with wider services.

Respond proactively to complaints and concerns raised across the Division supporting the leadership team to implement required service improvements to improve patient experience

Work closely with the Divisional Management Team to ensure that quality and improvement is integral to everything we do

To develop and produce reports that both inform and assure the senior divisional team and the Trust Board of the improvements we have made against set quality standards and measures

Working closely with the Quality and P


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