Healthcare Case Manager

3 days ago


Taunton, Somerset, United Kingdom WPA Health Insurance Full time

Join WPA Health Insurance as a Clinical Case Manager and take advantage of our competitive salary range from £30,756 to £32,745, rising with successful completion of probation.

We are a private healthcare provider with over 100 years' experience in treating customers the way we want to be treated. We offer a contemporary working environment, free onsite parking, and a wide range of benefits, including annual non-contractual bonus, private medical insurance cover, and access to our remote GP services.

About this role:

  • You will work proactively with providers to ensure care is appropriate to need and eligible under customers' policies.
  • Support front-line business areas where there are clinically complex cases to provide clinical case management support.
  • Maintain up-to-date and accurate knowledge of appropriate WPA products, policies, and initiatives to ensure that all queries are answered accurately.

We encourage you to apply if you are a healthcare professional with experience working in the healthcare sector or have a relevant clinical qualification (e.g., undergraduate or postgraduate in life sciences, nursing, paramedic, or physiotherapy).

Key requirements include:

  • A willingness to act as front-line support to our customers via all communication channels, including email and telephone.
  • The ability to carry out medical research to support claim decisions and ensure current and accurate evidence to support claims advice.

At WPA Health Insurance, we value diversity and inclusion. We welcome applications from individuals who share our values and can contribute to our inclusive culture.



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