Healthcare Case Management Professional

7 days ago


Taunton, Somerset, United Kingdom WPA Health Insurance Full time
Clinical Case Manager Job Description

This role requires a healthcare professional with experience working in the healthcare sector or relevant clinical qualifications. You will be responsible for providing front-line support to our customers via email and telephone, reviewing eligibility for customer health policies, signposting to eligible services, and using clinical skills to make informed decisions on complex treatment eligibility.

You will work proactively with providers to ensure care is appropriate to need and eligible under customer policies. You will also maintain up-to-date knowledge of current best practice and clinical guidelines, support business areas with clinically complex cases, and stay informed about WPA products, policies, and initiatives.

The successful candidate will be able to carry out medical research to support claim decisions and provide evidence for claims advice. This is an excellent opportunity to utilise and retain your skills and experience, helping support our customers and their families when they need us most.

The estimated salary for this role is £31,200 per annum, based on the location and industry standards. Our benefits package includes private medical insurance cover, a cash plan, and other perks that make WPA a great place to work.



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