Clinical Case Manager Specialist

20 hours ago


Taunton, Somerset, United Kingdom Jobseekers Recruitment Services Full time

Are you a Healthcare professional looking for a fresh and exciting new career?

Jobseekers Recruitment Services is proud to partner with a prestigious award-winning organisation, whose main focus is on delivering world-class customer service to its customers. This is a fantastic opportunity to join their growing business, who offer exceptional training in an outstanding professional environment.

The Role

This Clinical team has a variety of healthcare and clinical experience, such as paramedics, radiographers, and nurses. Together, they provide exceptional support to customers who have been diagnosed with complex medical conditions, such as cancer.

Responsibilities and Duties

This role is perfect for you to utilise and retain your skills and experience to help support our customers and their families when they need us most.

  1. Be part of the customer pathway, proactively reviewing eligibility for customers to make use of their health policy in line with their policy cover.
  2. Signpost, where required, to enable access to other eligible services.
  3. Use clinical skills to inform decisions on highly complex treatment eligibility, e.g. levels of care, hospital length of stay, and treatment options.
  4. Work proactively with providers to ensure care is appropriate to need and eligible under their policy.
  5. Maintain up-to-date and accurate knowledge of current best practice and clinical guidelines to support front-line business areas where there are clinically complex cases.
  6. Maintain up-to-date and accurate knowledge of appropriate products, policies, and initiatives to ensure all queries are answered accurately.

Estimated salary: £35,000 - £45,000 per annum (based on UK national average salary for similar roles). Benefits include car parking on site, subsidised canteen, charity days, flexible holiday entitlement, comprehensive induction, commitment to ongoing training, pension, private health insurance, life insurance, cycle to work scheme, and others.



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