Healthcare Support Specialist

3 weeks ago


Taunton, Somerset, United Kingdom Jobseekers Recruitment Services Full time

Company Overview

Jobseekers Recruitment Services is a prestigious award-winning organization dedicated to delivering exceptional customer service. Our focus is on providing a world-class experience for our customers, and we're looking for a skilled professional to join our growing team.

The Role

We're seeking a Clinical Case Manager who will play a vital role in supporting our customers with complex medical conditions. As a member of our clinical team, you'll have the opportunity to utilize your skills and experience to make a real difference in people's lives.

Responsibilities and Duties

Your key responsibilities will include:

  • Proactively reviewing customer eligibility for health policy coverage in line with their policy terms.
  • Signposting customers to eligible services when required.
  • Using your clinical skills to inform decisions on complex treatment eligibility, including levels of care, hospital length of stay, and treatment options.
  • Working closely with providers to ensure care is appropriate to need and eligible under our policies.
  • Maintaining up-to-date knowledge of current best practice and clinical guidelines to provide expert support.
  • Providing clinical case management support to front-line business areas where clinically complex cases arise.

Salary and Benefits

We offer a competitive salary of £45,000 per annum, plus a range of benefits, including car parking on site, a subsidised canteen, charity days, flexible holiday entitlement, comprehensive induction, commitment to ongoing training, pension, private health insurance, life insurance, and cycle to work scheme.

About You

To be successful in this role, you'll need excellent communication and interpersonal skills, as well as a strong understanding of healthcare principles and practices. You'll be confident in your ability to work independently and as part of a team, with a high level of professionalism and discretion.

What We Offer

At Jobseekers Recruitment Services, we're committed to providing a supportive and inclusive work environment that allows our staff to thrive. We believe in investing in our employees' development and offer opportunities for career growth and progression.

How to Apply

If you're a motivated and experienced Clinical Case Manager looking for a new challenge, please submit your application, including your CV and a cover letter outlining your suitability for the role.



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