Medical Case Manager Specialist

2 days ago


Taunton, Somerset, United Kingdom Austin Fraser Full time
Join Our Growing Business

Austin Fraser is expanding its team and looking for a skilled Clinical Case Manager to help us deliver world-class customer service. This is an exciting opportunity to join our award-winning organisation and contribute to our success.

About the Role

You will work closely with our experienced healthcare team, providing exceptional support to customers with complex medical conditions. Your clinical expertise will be instrumental in informing decisions on treatment eligibility and ensuring care is appropriate and eligible under our policies.

Key Responsibilities
  • You will review eligibility for health policy cover and make informed decisions on complex treatment eligibility.
  • You will work with providers to ensure care is appropriate and eligible under our policies.
  • You will provide clinical case management support for complex cases.
  • You will maintain knowledge of products, policies, and initiatives to answer queries accurately.

Salary: £40,000 - £45,000 per annum, depending on experience. Benefits include car parking, subsidised canteen, charity days, flexible holiday entitlement, comprehensive induction, commitment to ongoing training, pension, private health insurance, life insurance, cycle to work scheme, and more.



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