Customer Service Advisor
11 hours ago
About the Role
We are seeking a highly skilled Customer Service Advisor to join our Retail Banking team at Barclays Bank PLC. In this role, you will be responsible for providing exceptional customer service to clients by responding to inquiries, resolving issues, and handling client requests efficiently.
Key Responsibilities
- Collaborate with internal stakeholders to meet client needs and expectations.
- Provision of personalized customer service through multiple communication channels.
- Support the collaboration of teams including sales, operational, and risk management teams.
- Maintain compliance with regulatory requirements and internal policies related to customer care.
Analyst Expectations
- Execute work requirements as identified in processes and procedures.
- Check work of colleagues within team to meet internal and stakeholder requirements.
- Provide specialist advice and support pertaining to own work area.
- Take ownership for managing risk and strengthening controls in relation to the work owned or contributed to.
Requirements
- Strong communication and interpersonal skills.
- Ability to work collaboratively with cross-functional teams.
- Familiarity with industry regulations and standards.
About Us
At Barclays, we're committed to delivering excellent customer service and building long-term relationships with our clients. We offer a competitive salary of £25,500, comprehensive benefits package, and opportunities for professional growth and development. If you're passionate about customer service and have a strong desire to succeed, we encourage you to apply for this exciting opportunity.
-
Customer Service Advisor
4 weeks ago
Liverpool, Liverpool, United Kingdom Crown Commercial Service Full timeJob SummaryThis is an exciting opportunity to begin a career in customer service with Crown Commercial Service. In this role, you will work as part of a fast-paced customer service team and undertake the Level 2, Customer Service Practitioner Apprenticeship.As a customer service advisor, you will be responsible for providing an efficient and effective single...
-
Customer Service Senior Advisor
1 month ago
Liverpool, Liverpool, United Kingdom Crown Commercial Service Full timeJob SummaryJoin Crown Commercial Service as a Customer Service Senior Advisor and embark on a rewarding career in customer-facing environments.About the RoleThis is an exciting opportunity to begin a career in Customer Service, working as part of a fast-paced Customer Service team and undertaking a Level 3 Customer Service Specialist Apprenticeship. As a...
-
Customer Service Senior Advisor
4 weeks ago
Liverpool, Liverpool, United Kingdom Crown Commercial Service Full timeAbout UsCrown Commercial Service is a leading provider of procurement services, helping public sector organisations to achieve better value for money. We are committed to delivering high-quality customer service and making a positive impact on the communities we serve.Job SummaryWe are seeking an experienced Customer Service Senior Advisor to join our team....
-
Customer Service Excellence Advisor
10 hours ago
Liverpool, Liverpool, United Kingdom Barclays Bank PLC Full timeJob OverviewWe are seeking a skilled CUSTOMER SERVICE EXCELLENCE ADVISOR to join our team at Barclays Bank PLC. As a key member of our customer support team, you will play a vital role in delivering exceptional service to our customers.
-
Lettings and Customer Service Advisor
2 weeks ago
Liverpool, Liverpool, United Kingdom The Recruit Lab Full timeThe Recruit Lab is seeking a Lettings and Customer Service Advisor to join their team. This role offers a salary of up to £23,000.About the RoleThis role combines administrative and tenant-facing tasks to ensure a seamless letting experience. Key responsibilities include providing high-quality customer service, managing tenant inquiries, conducting property...
-
Customer Service Advisor
4 months ago
Liverpool, UK, UK, L5 3BB, Liverpool, United Kingdom Barclays Bank PLC Full timeAs a Barclays Customer Service Advisor, you’ll be the first point of contact for our customers by providing assistance and guidance to each customer, giving a personal touch ensuring they feel valued and respected. You’ll have empathy, understanding and a passion for delivering excellent customer service. Full training will be provided, and you’ll be...
-
Customer Service Associate
1 month ago
Liverpool, Liverpool, United Kingdom Zachary Daniels Recruitment Full timeCUSTOMER SERVICE ADVISOR ROLEAt our growing team, we're seeking a skilled Customer Service Advisor to join our dynamic team. As a key member of our customer service team, you'll be responsible for delivering exceptional customer experiences through our online platform, ensuring that our customers receive the best possible service when shopping with us.KEY...
-
Customer Service Representative
3 months ago
Liverpool, Liverpool, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Liverpool, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
-
Service Quality Advisor
1 week ago
Liverpool, Liverpool, United Kingdom Barclays Bank PLC Full timeAs a Service Quality Advisor at Barclays Bank PLC, you will play a vital role in ensuring that our customers receive exceptional service. With your expertise in customer service, you will collaborate with internal stakeholders to meet client needs and expectations, provision of exceptional customer service, and support teams within the business operations...
-
Customer Service Specialist
3 weeks ago
Liverpool, Liverpool, United Kingdom Crown Commercial Service Full timeRole OverviewWe are seeking an enthusiastic and detail-oriented Customer Service Specialist to join our team at the Crown Commercial Service.About the RoleThis is a fantastic opportunity for a motivated individual to start their career in customer service. As a Customer Service Specialist, you will be responsible for providing high-quality support to...
-
Customer Engagement Advisor
1 week ago
Liverpool, Liverpool, United Kingdom Riverside Full timeIf you share Riverside's commitment to empowering vulnerable adults and transforming lives, we encourage you to apply for this exciting opportunity. As a skilled Customer Engagement Advisor, you will play a key role in delivering high-quality support services that make a meaningful difference in people's lives.About the RoleWe are seeking a highly motivated...
-
Customer Service and Helpdesk Professional
3 weeks ago
Liverpool, Liverpool, United Kingdom Nicholas Associates Group Limited Full timeAbout the Role: Customer Service and Helpdesk AdvisorSalary: £25,000 per annum. Location: Liverpool.This exciting opportunity has arisen due to a rapid increase in business enquiries and investments. Our client is looking for a customer service and helpdesk advisor to add value to their engineering services team.The key responsibilities of the role include...
-
BA3 Customer Care Advisor Lead
22 hours ago
Liverpool, Liverpool, United Kingdom Barclays Full timeAbout the Job:">This is a fantastic opportunity to join our team at Barclays as a BA3 Customer Care Advisor Lead.Your Key Responsibilities:">Deliver exceptional customer service through various communication channels, including chat, email, and phone.Manage and resolve more complex customer complaints and issues.Lead and motivate a team of customer service...
-
Customer Service Representative
1 day ago
Liverpool, Liverpool, United Kingdom Coyles Full timeCoyles is seeking a motivated Customer Service Advisor to join our team.As a key member of our customer-facing team, you will be the first point of contact for customers and will play a critical role in delivering excellent service and ensuring customer satisfaction.We are looking for a self-starter who can own queries through to resolution, using Microsoft...
-
Customer Service Team Member
4 weeks ago
Liverpool, Liverpool, United Kingdom Brackenberry Full timeJob OverviewWe are seeking a Customer Service Advisor to join our team in Liverpool, working closely with a Local Authority on a 3-month contract. This role is highly likely to be extended at the client's discretion.
-
HMRC Customer Service Representative
1 month ago
Liverpool, Liverpool, United Kingdom HM Revenue and Customs Full timeAbout the RoleAt HM Revenue and Customs, we are seeking a skilled Customer Service Advisor to join our team. As a Customer Service Advisor, you will be the first point of contact for our customers, providing a first-rate service by telephone, email, or web chat.Key ResponsibilitiesHandling customer inquiries and resolving issues in a timely and efficient...
-
Customer Service Representative
4 weeks ago
Liverpool, Liverpool, United Kingdom Nicholas Associates Group Limited Full timeAbout the Role:Nicholas Associates Group Limited is recruiting for a Customer Service and Helpdesk Advisor to join their engineering services team.The successful candidate will be responsible for receiving calls from clients, entering data into software systems, and liaising with internal teams to maintain accurate information for auditing purposes.Key...
-
Sales and Service Advisors
4 weeks ago
Liverpool, Liverpool, United Kingdom Liverpool Shopping Park Full timeAbout the Role:We are seeking talented individuals to join our team as Sales and Service Advisors at Footasylum, located in Liverpool Shopping Park.Company Overview:Footasylum has made a name for itself as one of the leading retailers of fashion street wear and sportswear on the UK high street. Our company is passionate about retail, fashion, and innovation,...
-
Customer Service Resolution Specialist
23 hours ago
Liverpool, Liverpool, United Kingdom Barclays Bank PLC Full timeAt Barclays Bank PLC, we're committed to delivering exceptional customer experiences. As a BA3 Specialist Customer Service Advisor, you'll be the first point of contact for our customers, providing assistance and guidance through various communication channels.We're looking for individuals who can demonstrate empathy, understanding, and a passion for...
-
Liverpool, Liverpool, United Kingdom The Very Group Full timeAbout The Very GroupWe are a leading online retailer that aims to help families get more out of life by combining amazing brands and products with flexible payment options. Our goal is to provide our customers with the freedom to say yes to the things they love, while also building careers with real growth and a sense of purpose.About the RoleAs a Customer...