BA3 Customer Care Advisor Lead
5 days ago
About the Job:
">This is a fantastic opportunity to join our team at Barclays as a BA3 Customer Care Advisor Lead.
Your Key Responsibilities:
">- Deliver exceptional customer service through various communication channels, including chat, email, and phone.
- Manage and resolve more complex customer complaints and issues.
- Lead and motivate a team of customer service advisors to deliver high-quality service.
- Develop and implement customer care procedures and controls to mitigate risks and maintain efficient operations.
About You:
">You will have a proven track record of leadership and customer service, with a strong ability to communicate effectively with customers and colleagues.
What We Offer:
">- A competitive salary of £26,500 per annum.
- Ongoing training and development opportunities to enhance your skills and career prospects.
- A supportive and collaborative work environment.
The Ideal Candidate:
">Must have excellent leadership and customer service skills, with a strong ability to communicate effectively with customers and colleagues.
Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.
Able to work collaboratively as part of a team and contribute to a positive and supportive work environment.
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