Lettings and Customer Service Advisor
2 weeks ago
The Recruit Lab is seeking a Lettings and Customer Service Advisor to join their team. This role offers a salary of up to £23,000.
About the RoleThis role combines administrative and tenant-facing tasks to ensure a seamless letting experience. Key responsibilities include providing high-quality customer service, managing tenant inquiries, conducting property viewings, negotiating lease terms, and maintaining accurate records.
Minimum 1-2 years of experience in lettings or property administration is required, preferably within the real estate accommodation sector.
Key Responsibilities- Tenant Acquisition and Engagement: Respond to tenant enquiries, provide property details, and schedule viewings.
- Lease Management and Documentation: Prepare tenancy agreements, negotiate lease terms, and maintain accurate records.
- Customer Service and Retention: Follow up with potential tenants, ensure a smooth onboarding process, and provide exceptional customer service.
- 1-2 years of experience in lettings or property administration.
- Excellent communication and organizational skills.
- Ability to work in a fast-paced environment.
The ideal candidate will possess excellent communication and organizational skills, with the ability to work independently and as part of a team. If you are passionate about delivering exceptional customer service and have a keen eye for detail, we encourage you to apply.
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