Lettings and Customer Service Advisor

2 weeks ago


Liverpool, Liverpool, United Kingdom The Recruit Lab Full time

The Recruit Lab is seeking a Lettings and Customer Service Advisor to join their team. This role offers a salary of up to £23,000.

About the Role

This role combines administrative and tenant-facing tasks to ensure a seamless letting experience. Key responsibilities include providing high-quality customer service, managing tenant inquiries, conducting property viewings, negotiating lease terms, and maintaining accurate records.

Minimum 1-2 years of experience in lettings or property administration is required, preferably within the real estate accommodation sector.

Key Responsibilities
  • Tenant Acquisition and Engagement: Respond to tenant enquiries, provide property details, and schedule viewings.
  • Lease Management and Documentation: Prepare tenancy agreements, negotiate lease terms, and maintain accurate records.
  • Customer Service and Retention: Follow up with potential tenants, ensure a smooth onboarding process, and provide exceptional customer service.
Requirements
  • 1-2 years of experience in lettings or property administration.
  • Excellent communication and organizational skills.
  • Ability to work in a fast-paced environment.

The ideal candidate will possess excellent communication and organizational skills, with the ability to work independently and as part of a team. If you are passionate about delivering exceptional customer service and have a keen eye for detail, we encourage you to apply.



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