Customer Service Representative

4 days ago


Liverpool, Liverpool, United Kingdom Nicholas Associates Group Limited Full time

About the Role:

Nicholas Associates Group Limited is recruiting for a Customer Service and Helpdesk Advisor to join their engineering services team.

The successful candidate will be responsible for receiving calls from clients, entering data into software systems, and liaising with internal teams to maintain accurate information for auditing purposes.

Key Responsibilities:

  • Provide exceptional customer service to clients
  • Enter new service and maintenance engineering needs into software systems
  • Liaise with internal operational and engineering teams
  • Maintain accurate information for auditing purposes
  • Prioritise tasks and build a knowledge base to enhance client feedback and operational excellence

Required Skills and Experience:

  • Excellent communication skills
  • Ability to learn and understand new terminology to a basic to intermediate standard
  • Experience with CRM software or similar Computer Aided Facilities Management is a bonus
  • Intermediate to advanced IT skills

About the Company:

Nicholas Associates Group Limited is a leading provider of engineering and technical services. They are committed to delivering exceptional customer service and are seeking a highly skilled and motivated individual to join their team.



  • Liverpool, Liverpool, United Kingdom Entwistle Green Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.The Role:As a Customer Service...


  • Liverpool, Liverpool, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to provide exceptional service and support to our customers. Key responsibilities include engaging with customers, participating in operational workflow, and collaborating with team members to meet and exceed goals.Requirements:High school diploma or equivalent.Experience in customer service or retail is...


  • Liverpool, Liverpool, United Kingdom Bosch Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer experiences through personalized and inspiring interactions.Key Responsibilities:Engage with customers to gain a full...


  • Liverpool, Liverpool, United Kingdom Lidl in Deutschland Full time

    About the RoleWe're looking for a Customer Service Representative to join our team at Lidl in Deutschland. As a Customer Service Representative, you'll be the face of our store, providing excellent customer service and ensuring that every customer receives the service they deserve.Key ResponsibilitiesProvide exceptional customer service, answering questions...


  • Liverpool, Liverpool, United Kingdom Shell UK Oil Products Full time

    Job Title: Customer Service RepresentativeSalary: From £11.44 per hourJob Summary: As a Customer Service Representative with Shell UK Oil Products, you will be responsible for providing an exceptional customer experience by delivering high-quality service and support.Responsibilities:Greet and welcome customers in a friendly and professional manner.Respond...


  • Liverpool, Liverpool, United Kingdom PayPoint plc Full time

    Job Description:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role is ideal for someone with excellent communication skills and a passion for delivering exceptional customer experiences.


  • Liverpool, Liverpool, United Kingdom ASDA Full time

    Job OverviewWe are seeking a skilled Customer Service Representative to join our team at ASDA, working night shifts to ensure seamless e-commerce operations. As a key member of our customer-focused team, you will play a vital role in delivering an exceptional online shopping experience.


  • Liverpool, Liverpool, United Kingdom Brook Street Full time

    As a Customer Service Representative at Brook Street, you will be responsible for building rapport and trust with customers who speak German.You will maintain accurate records of all interactions in our system and work closely with your Supervisor and Customer Service Advisors to share insights and ideas for improving membership services.Using selling...


  • Liverpool, Liverpool, United Kingdom Asda Full time

    We are seeking a skilled Customer Service Representative to join our team. In this role, you will be responsible for providing top-notch customer support via phone, email, and chat. You will work closely with our sales and marketing teams to ensure seamless customer experiences.Key responsibilities include:Responding to customer inquiries in a timely and...


  • Liverpool, Liverpool, United Kingdom Equiniti Full time

    Role OverviewEquiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.We are seeking a highly motivated and customer-focused individual to join our Pension Administration team as a Customer Service Representative. Based in the heart of...


  • Liverpool, Liverpool, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals is looking for talented individuals to fill Customer Service Representative roles. As a valued member of our team, you will deliver exceptional customer experiences and contribute to our operational excellence.Key Responsibilities:Provide top-notch customer service and support to ensure customer satisfaction.Participate in all aspects of...


  • Liverpool, Liverpool, United Kingdom Oscar Wylee Pty Full time

    We're Oscar Wylee Pty, a global network of optometry service providers seeking an exceptional Customer Service Representative to join our team. The role involves engaging with customers, providing top-notch service, and exceeding sales targets.About the Role:Deliver outstanding customer experiences through expert eyewear styling advice and comprehensive...


  • Liverpool, Liverpool, United Kingdom Tesco Full time

    About the JobAs a Customer Service Representative at Tesco Deysbrook Barracks Superstore, you will be responsible for providing outstanding customer service, handling customer queries, and ensuring a seamless shopping experience. You will work closely with colleagues to achieve sales targets, promote products, and maintain a high standard of store...


  • Liverpool, Liverpool, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. Key responsibilities include:Responding to customer inquiries and resolving issues in a timely manner.Providing accurate information about our products and services.Collaborating with internal teams to ensure seamless customer experiences.Staying...


  • Liverpool, Liverpool, United Kingdom Tesco Full time

    About the JobWe're seeking a friendly and approachable Festive Customer Service Representative to join our team. As a Festive Customer Service Representative, you'll play a vital role in providing exceptional customer service, supporting colleagues, and contributing to the success of our store during the busy festive period.You'll be responsible for...


  • Liverpool, Liverpool, United Kingdom Big Picture UK Full time

    Customer Service and Sales RepresentativeLocation: UK WideWe are seeking a highly skilled and knowledgeable individual to join our team as a Customer Service and Sales Representative. This role involves providing exceptional customer support and assistance through in-person and real-time chat interactions, while also building relationships in-store.As a...


  • Liverpool, Liverpool, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a Customer Service Representative to provide excellent service and resolve queries in a timely manner at beBee Professionals in Liverpool, United Kingdom.Responsibilities:Handle incoming calls, emails, and chat queries from customers.Provide accurate information regarding products and services.Resolve customer issues efficiently and escalate...


  • Liverpool, Liverpool, United Kingdom Travelex Full time

    Job DescriptionWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our foreign exchange team, you will be responsible for delivering exceptional customer service and providing expert advice on travel money options.Key ResponsibilitiesProviding personalized support to customers...


  • Liverpool, Liverpool, United Kingdom JD Group Full time

    Job Title: Customer Service RepresentativeAbout JD GroupJD Group is a dynamic retail environment that values exceptional customer service and career progression.Estimated Salary:$30,000 - $40,000 per annumKey ResponsibilitiesProvide a knowledgeable and seamless customer experience through effective communication and problem-solving skills.Maintain high stock...


  • Liverpool, Liverpool, United Kingdom Signet Jewelers Ltd. Full time

    We are seeking a Customer Service Representative - Temp to join our team at Signet Jewelers Ltd. as we approach the holiday season. As a key member of our sales team, you will play a vital role in helping customers find the perfect gift, while maintaining a positive and friendly attitude in a fast-paced retail environment.About the RoleThis temporary...