Luxury Guest Experience Specialist
3 weeks ago
**Join us at At Sloane as a Luxury Guest Experience Specialist and become an integral part of our 5-star luxury lifestyle boutique hotel team in the heart of Chelsea.
We offer a competitive salary of up to £38,000 per annum, inclusive of service charge, based on experience. You will also have the opportunity to earn high earning potential through additional commissions and enjoy increased holiday allowance with length of service.
Key Responsibilities:
- Develop and implement effective strategies to anticipate and meet guest needs.
- Become proficient in using Guestline PMS or other property management systems to ensure seamless operations.
- Collaborate with the Quality and Guest Experience Manager to introduce initiatives that enhance VIP guest stays.
- Communicate effectively with colleagues and stakeholders to ensure smooth service delivery.
Requirements:
- Prior experience in guest-facing roles or similar environments.
- Proven ability to work effectively under pressure and adapt to changing circumstances.
- Strong problem-solving skills and attention to detail.
About Us:
At At Sloane, we strive to provide exceptional experiences for our discerning guests. Our luxury boutique hotel boasts a rooftop restaurant, intimate cocktail bar, and thirty beautifully designed bedrooms, all set against the backdrop of a stunning 19th-century building next to Sloane Square station.
-
Guest Experience Specialist
4 weeks ago
London, Greater London, United Kingdom Guest Experience Full time**About Us:**Meliá Hotels is a leading global hospitality company with a rich history of delivering exceptional guest experiences. Our commitment to excellence drives us to continuously improve and innovate, ensuring that our guests feel valued and cared for throughout their stay.Estimated Salary: €28,000 - €38,000 per annum, depending on location and...
-
Luxury Guest Experience Specialist
4 weeks ago
London, Greater London, United Kingdom Maybourne Group Full timeAt Maybourne Group, we are dedicated to providing unparalleled luxury and comfort to our discerning guests. As a Luxury Guest Experience Specialist, you will be responsible for crafting unforgettable experiences that exceed their expectations.About the RoleThis is a unique opportunity to join our team as a Luxury Guest Experience Specialist, where you will...
-
Luxury Hotel Guest Experience Specialist
4 weeks ago
London, Greater London, United Kingdom The Emory Full timeJob Title: Luxury Hotel Guest Experience SpecialistAbout The Emory:The Emory is an exclusive, world-class hub of art and culture in London. As a luxury hotel, we pride ourselves on delivering unparalleled service to our guests. Our team is passionate about creating unforgettable experiences for those who stay with us.Salary: £28,000 - £32,000 per annumJob...
-
Luxury Guest Experience Manager
1 month ago
London, Greater London, United Kingdom Maybourne Group Full timeJob Title:Luxury Guest Experience ManagerCompany Overview:The Maybourne Group is a renowned hospitality organization dedicated to delivering exceptional service and memorable experiences. As a Luxury Guest Experience Manager, you will be part of a dynamic team that shares your passion for excellence and commitment to outstanding customer care.Job...
-
Luxury Guest Experience Manager
2 weeks ago
London, Greater London, United Kingdom Hilton Worldwide, Inc. Full timeAbout the RoleThis is an exciting opportunity to join Hilton Worldwide, Inc. as a Luxury Guest Experience Manager. You will oversee the daily operations of the Guest Relations & Duty Manager team, focusing on delivering personalized service to our VIP guests.
-
Guest Experience Specialist
4 weeks ago
London, Greater London, United Kingdom The Carlton Tower - Reception Full time**Job Summary:** Guest Experience Specialist We are seeking a highly skilled and experienced Guest Experience Specialist to join our team at The Carlton Tower - Reception. As a key member of our front desk team, you will be responsible for delivering exceptional guest service, handling inquiries, and ensuring the smooth operation of our reception...
-
Luxury Guest Experience Specialist
4 weeks ago
London, Greater London, United Kingdom WESSEX WATER SERVICES LIMITED Full timeCustomer Service and Front Desk PositionThreadneedles Hotel, a luxurious boutique property in Central London, is seeking a skilled and attentive Hotel Receptionist to join its team. This exciting opportunity allows individuals to develop their customer service skills, work in a dynamic environment, and contribute to the hotel's reputation for...
-
Luxury Guest Experience Manager
4 weeks ago
London, Greater London, United Kingdom Corinthia London Full timeAs a Luxury Guest Experience Manager at Corinthia London, you will have the opportunity to provide an exceptional service to our guests, working closely with the Front of House team and reporting to the Guest Relations Manager. The role requires a comprehensive understanding of all menus, outlets, and communicating this to our guests. With a strong desire to...
-
Guest Experience Specialist
3 weeks ago
London, Greater London, United Kingdom Jumeirah Carlton Tower Full timeJumeirah Carlton Tower is looking for a talented individual to fill the role of Guest Experience Specialist.In this position, you will be responsible for delivering outstanding guest experiences through effective communication, problem-solving, and conflict resolution.The ideal candidate will possess excellent interpersonal skills, with the ability to build...
-
Luxury Guest Experience Coordinator
4 weeks ago
London, Greater London, United Kingdom 11 Cadogan Gardens Full timeAbout the role:As a Luxury Guest Experience Coordinator at 11 Cadogan Gardens, you will be responsible for delivering exceptional customer service and creating unforgettable experiences for our guests. With a focus on exceeding expectations, you will work closely with our team to ensure every guest feels valued and satisfied.Key responsibilities...
-
Luxury Guest Experience Coordinator
4 weeks ago
London, Greater London, United Kingdom 11 Cadogan Gardens Full time**About the Role**We are seeking a highly skilled and passionate Luxury Guest Experience Coordinator to join our team at 11 Cadogan Gardens in London.As a key member of our front office operation, you will be responsible for delivering exceptional guest experiences and exceeding expectations from arrival to departure.You will work closely with our team to...
-
Luxury Guest Experience Coordinator
4 weeks ago
London, Greater London, United Kingdom AccorHotel Full timeAs a Luxury Guest Experience Coordinator at AccorHotel, you will be responsible for delivering exceptional guest experiences by creating a perfect presentation of our bedrooms and public areas. This role is an exciting opportunity to join our team and contribute to the success of our hotel.The salary for this position is £31,880 per annum, which includes a...
-
Luxury Guest Experience Manager
4 weeks ago
London, Greater London, United Kingdom Montcalm Mayfair Full timeAbout Montcalm Marble ArchWe are seeking an experienced Guest Relations Executive to join our team at Montcalm Marble Arch, a five-star hotel located in the heart of London. This is a fantastic opportunity to work with a luxury hotel brand that values exceptional customer service and attention to detail.The successful candidate will have at least 1 year of...
-
Luxury Guest Experience Coordinator
2 weeks ago
London, Greater London, United Kingdom Splendid Hospitality Group Full timeSplendid Hospitality Group is an equal opportunities employer and a disability confident committed employer, dedicated to hiring a diverse workforce and sustaining an inclusive culture.We are currently seeking a highly skilled Luxury Guest Experience Coordinator to join our team at the Splendid Hospitality Group. This exciting opportunity involves providing...
-
Luxury Hospitality Experience Specialist
2 weeks ago
London, Greater London, United Kingdom One Aldwych Full timeLuxury Hospitality Experience SpecialistWe are seeking an experienced Luxury Hospitality Experience Specialist to join the One Aldwych team. In this role, you will be responsible for creating unforgettable experiences for our guests.You will work closely with our events team to coordinate weddings, conferences, and other special occasions. Your attention to...
-
Hotel Guest Experience Specialist
3 weeks ago
London, Greater London, United Kingdom Mandarin Oriental Hotel Group Limited Full timeWe are seeking a highly skilled Hotel Guest Experience Specialist to join our team at Mandarin Oriental Hyde Park, London.Key Responsibilities:The successful candidate will be responsible for creating a warm, friendly, and comfortable environment for our guests by ensuring the highest standards of cleanliness, product presentation, and customer care in all...
-
Elite Guest Experience Specialist
4 weeks ago
London, Greater London, United Kingdom Corinthia London Full timeCorinthia London seeks an Elite Guest Experience Specialist to join its esteemed team. This dynamic role requires a seasoned professional with expertise in delivering exceptional service in a 5-star environment.The successful candidate will be responsible for managing guest relationships, understanding their preferences, and tailoring services to meet their...
-
Director of Guest Experience
4 weeks ago
London, Greater London, United Kingdom The Carlton Tower - Reception Full timeJob Description:We are seeking a highly skilled Director of Guest Experience to join our team at The Carlton Tower - Reception.About the Role:The successful candidate will be responsible for crafting distinctive guest experiences, managing hotel operations, and leading the Guest Services Team. This is an excellent opportunity to leverage your expertise in...
-
Luxury Guest Service Leader
2 weeks ago
London, Greater London, United Kingdom The Carlton Tower - Reception Full timeJob Summary:The Luxury Guest Service Leader role at The Carlton Tower - Reception requires a highly skilled and experienced professional to lead our guest relations team. This is an exciting opportunity to work in a luxury hospitality environment and contribute to delivering exceptional guest experiences.About The Role:In this role, you will be responsible...
-
Guest Experience Manager
2 months ago
London, Greater London, United Kingdom Hilton Worldwide, Inc. Full timeJob OverviewWe are seeking a highly motivated and experienced Guest Experience Manager to join our team at Conrad London St James.This is an excellent opportunity for a professional with a passion for delivering exceptional guest experiences in a 5-star luxury environment.Key ResponsibilitiesLead the daily operations of the Guest Relations & Duty Manager...