Administrative Support Coordinator

20 hours ago


Chester, Cheshire, United Kingdom Widener University Full time

About the Role: Widener University is seeking an Administrative Support Specialist to provide critical administrative and project management support to the Office of Student Engagement. The successful candidate will be responsible for coordinating front-end department operations, providing project management support, and serving as a system administrator for the 25Live Pro room reservation system.

Responsibilities:

  • Serve as a system administrator for the 25Live Pro room reservation system by CollegeNet to review and approve facility reservation requests and ensure proper setup for all approved events.
  • Coordinate front-end department operations by delivering an excellent guest experience to all members of the campus community.
  • Schedule and confirm calendar appointments for the Assistant Dean of Students and other department professional staff using Microsoft Outlook.
  • Compile statistics, prepare reports, and create presentations as requested using various Microsoft Office applications.
  • Coordinate and schedule student employees for the Office of Student Engagement under the direction of the Assistant Dean of Students.
  • Review and approve student employee payroll timecards on a bi-weekly basis.
  • Attend and provide support to high-level department or division events or meetings occasionally occurring in the evening or on the weekend.
  • Prepare and process check requests, reimbursement forms, purchasing card expense reports, journal entries, and invoices as needed by all areas in the Office of Student Engagement.
  • Coordinate inter-departmental projects and meetings to ensure effective communication, collaboration, and completion.
  • Coordinate the proper maintenance of office equipment and order supplies within budget parameters.
  • Coordinate conference and travel arrangements for students and professional staff.
  • Maintain a clean, organized, and professional appearance in all main office areas.
  • Consult with members of the campus community to discuss meeting or event objectives and determine suitable dates, times, locations, and setups to achieve maximum guest satisfaction.

Requirements:

  • Bachelor's Degree from an accredited four-year institution or any combination of experience, training, or education that provides the necessary skills and knowledge.
  • 4 years of administrative support experience in a service-oriented environment or any combination of experience, training, or education that provides the necessary skills and knowledge.
  • Demonstrated proficiency in most Microsoft applications including Word, Excel, PowerPoint, OneDrive, Outlook, Teams, and standard internet browsers.
  • Intermediate database software skills in database (i.e., Datatel or Colleague).
  • Excellent communication skills to be applied to telephone and written communications such as email, letters, and memos.
  • Superior interpersonal skills with a demonstrated ability to interact effectively with students, support, and professional staff in a high-volume office.
  • Demonstrated commitment to providing excellent customer service.

Estimated Salary: $45,000 - $55,000 per year



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