Customer Relationship Coordinator

2 weeks ago


Leicester, Leicester, United Kingdom SF Recruitment Full time
About the Role

The Sales Support Administrator will be responsible for forming strong relationships with our customers, handling their inquiries, and performing various administrative tasks. This role is ideal for someone who is highly organized, proactive, and enthusiastic about delivering excellent customer service.

  • Develop and maintain a deep understanding of customer needs and preferences.
  • Provide timely and effective responses to customer inquiries via email and phone.
  • Accurately enter data into our systems to ensure seamless operation.
  • Support the operations team by performing a range of administrative tasks.
  • Collaborate with other departments to enhance Service Delivery and increase Customer Satisfaction.
  • Maintain open communication channels with the Operations Team and involve relevant experts when necessary.

Key Qualifications:

  • Excellent communication and interpersonal skills.
  • Able to prioritize tasks effectively and manage time well.
  • Demonstrates attention to detail and accuracy in work.
  • Flexible and adaptable in response to changing circumstances.
  • Professional attitude and demeanor at all times.
  • Enthusiastic and committed to delivering exceptional results.
  • Punctual and reliable in meeting commitments.

Estimated Salary: $45,000 per annum. If you have the required skills and experience, please submit your CV for further information on this opportunity.



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