Customer Relationship Manager

1 day ago


Leicester, Leicester, United Kingdom Aptean Full time
Job Description

We are seeking a highly motivated Customer Relationship Manager to join our team in Enderby. As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients, ensuring excellent customer service, and driving business growth.

Key Responsibilities
  • Manage client relationships to ensure delivery of agreed Service Levels/KPIs.
  • Brief and present at regular internal and external account reviews.
  • Organize projects related to the contract, ensuring the needs of all stakeholders are considered.
  • Support cost-saving initiatives and help with completion from theory to delivery.
  • Work alongside the carrier management team to ensure service continuity for the client.
Requirements
  • A graduate with 3 years of industry experience in a similar field and discipline.
  • Commercially aware, astute, self-motivated, and performance-driven.
Benefits

Aptean offers competitive pay, robust benefit plans, and opportunities for career development and growth in a fast-paced and casual environment.

Estimated Salary: £35,000 - £45,000 per annum

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