Customer Service Coordinator

4 days ago


Leicester, Leicester, United Kingdom Spire Healthcare Full time
Key Responsibilities

The Customer Service Coordinator will be responsible for delivering exceptional customer service to patients, visitors, and staff at Spire Leicester Hospital. Key duties include responding to queries, resolving issues, and escalating concerns to relevant departments. The ideal candidate will possess excellent communication and problem-solving skills, with a strong focus on empathy and customer satisfaction.

You will work closely with the hospital's administrative teams to ensure seamless coordination and communication. A competitive hourly rate of £14-17 per hour is offered, along with access to Spire Healthcare pension, Blue Light Card discounts, and a comprehensive induction program.

To succeed in this role, you should have a strong background in customer service, preferably in a healthcare setting, with a proven track record of delivering exceptional customer experiences.



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