Customer Service Supervisor

4 days ago


Leicester, Leicester, United Kingdom ENGINEERINGUK Full time
Job Overview

We are seeking an experienced Retail Team Lead to join our retail team at ENGINEERINGUK. As a key member of our sales team, you will be responsible for driving sales growth and improving customer satisfaction.

The ideal candidate will have a strong background in retail, with experience in leading teams and driving sales growth. You will be responsible for coordinating sales efforts, developing marketing strategies, and analyzing sales data to identify trends and areas for improvement.

You will work closely with our sales team to ensure that customers receive excellent service and that sales goals are met. Additionally, you will be responsible for maintaining accurate records and reports, including sales data and customer feedback.

We are seeking an experienced retail professional who has a passion for sales and is looking for a challenging role that offers opportunities for growth and development.

Responsibilities:

  • Drive sales growth and improve customer satisfaction by developing and executing sales strategies
  • Coordinate sales efforts and develop marketing strategies to reach target audiences
  • Analyze sales data to identify trends and areas for improvement
  • Work closely with the sales team to meet sales goals and provide excellent customer service
  • Maintain accurate records and reports, including sales data and customer feedback

Requirements:

  • Bachelor's degree in Business Administration or related field
  • At least 3 years of experience in retail, with a focus on sales growth and customer satisfaction
  • Strong leadership and communication skills
  • Ability to multitask and prioritize tasks in a fast-paced environment
  • Basic computer skills, including Microsoft Office and sales tracking software

Salary: £15 per hour, plus benefits package

About Us:

ENGINEERINGUK is a leading retailer with a commitment to providing excellent customer service and offering a wide range of products to our customers. We value our employees and offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.



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