Customer Service and Maintenance Coordinator

4 days ago


Leicester, Leicester, United Kingdom R. H. COMMERCIAL VEHICLES LTD Full time

About Us

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R. H. Commercial Vehicles Ltd is a leading provider of commercial vehicles, with over 40 years of experience in the industry.

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We operate from six sites across the East Midlands, including our Leicester site, where you will be based.

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The Role

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This is an exciting opportunity to gain valuable experience while working towards a nationally recognised qualification in customer service.

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You will be responsible for providing exceptional customer service, managing the scheduling and maintenance of customer service plans, and working closely with the Workshop Controller to optimise workflow.

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Requirements

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To be successful in this role, you will need GCSEs (or equivalent) in Maths and English, as well as a genuine interest in customer service and the automotive industry.

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A strong IT skills (experience with Microsoft Office is a bonus), previous customer service experience, and enthusiasm for learning are highly valued.

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Benefits

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  • You will work towards a nationally recognised customer service qualification, combining practical on-the-job experience with academic learning.

  • You will gain insight into the dynamic commercial vehicle sector, learning about the products and services that keep businesses moving.

  • This apprenticeship is your first step towards a long-term career with us, with opportunities for career progression and professional development.

  • You will enjoy free on-site gym facilities, designated break areas, fantastic company events, Christmas Gift Cards, and free access to our well-being programme which includes plenty of Highstreet discounts.

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About This Role

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This role is ideal for someone who is passionate about delivering exceptional customer service and has a strong interest in the automotive industry.

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You will work closely with our experienced team to deliver exceptional customer service and achieve business objectives.

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Salary

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The salary for this role is approximately £22,000-£25,000 per annum, depending on experience.



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