Manager of Customer Relationships and Outcomes

2 days ago


Leicester, Leicester, United Kingdom Hastings Direct Full time

Welcome to Hastings Direct

We're a leading digital insurance provider with a passion for innovation and excellence. Our team is dedicated to delivering exceptional customer experiences.

Salary: £55,000 - £65,000 per annum

We're seeking a Manager of Customer Relationships and Outcomes to join our team in Leicester or Bexhill-on-Sea (Hybrid). This role involves managing customer relationships, outcomes, and developing our 4Cs culture.

Key Responsibilities:

  • Manage customer relationships and outcomes
  • Develop our 4Cs culture
  • Collaborate with the team to achieve business objectives

Requirements:

  • Proven experience in customer relationship management
  • Strong leadership and communication skills
  • Ability to work in a hybrid environment

Benefits:

  • Competitive salary range (£55,000 - £65,000)
  • Pension scheme
  • Flexible working arrangements

Other Information:

This role offers a challenging and rewarding opportunity to make a meaningful impact on our customers' lives.



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