Customer Service Representative

3 weeks ago


Ashbourne, Derbyshire, United Kingdom Nutreco Full time

Job Title: Customer Service Representative

Nutreco, a global leader in Animal Nutrition and Aquaculture, is seeking a Customer Service Representative to join their team. As a key member of the organization, you will be responsible for building and maintaining strong relationships with clients, ensuring their needs are met, and providing exceptional customer service.

Key Responsibilities:

  • Develop and maintain relationships with key stakeholders among client portfolios
  • Administer client orders, ensuring requirements are met in an accurate and timely manner
  • Collaborate with internal teams to address clients' needs
  • Act as point of contact for complaints and escalate issues as appropriate
  • Advise clients on creating optimal supply solutions

Requirements:

  • Proven track record in Customer Service
  • Experience in establishing and maintaining trusted relationships
  • Excellent attention to detail and communication skills
  • Competency in Microsoft Office products
  • Calm and confident manner

About Nutreco:

Nutreco is a global leader in Animal Nutrition and Aquaculture, employing over 11,000 people in 35 countries. With a proven track record of success, Nutreco is committed to delivering exceptional customer service and building strong relationships with clients.



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