Customer Service Ambassador
6 days ago
We are seeking a skilled Receptionist to work in a part-time capacity at Rivendale Lodge Retreat in Ashbourne, Derbyshire.
This is a permanent position, requiring the successful candidate to work 20 hours across variable days, including weekends and bank holidays.
Flexibility is essential to meet the needs of the business.
About Darwin Escapes
Darwin Escapes operates 26 unique holiday destinations across the UK, each offering a distinct experience for guests.
Whether you're interested in food and beverage, grounds maintenance, housekeeping, entertainment, or management roles, the Darwin family has a career path to suit your skills.
Main Responsibilities
- Meet and greet resort guests
- Assist guests with queries and provide local area advice
- Issue accommodation keys and provide relevant information
- Advise guests on resort events and activities
- Handle telephone calls and customer complaints
- Acknowledge and manage cash transactions
Requirements
- Excellent customer service and strong communication skills
- A valid driving license and ability to drive, advantageous for travel to and from the resort
Benefits
- Competitive hourly rate
- Enhanced holiday entitlement
- Discounted staff breaks at Darwin Escapes resorts
- Free access to resort facilities, including gyms and swimming pools
- Food discount across resorts
- Other benefits as per company policy
About Working with Darwin Escapes
Darwin Escapes offers a friendly and supportive work environment, with opportunities for career progression and development.
Join the Darwin family and be part of a dynamic team committed to delivering exceptional customer experiences and creating lifelong memories for our guests.
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