Call Centre Advocate

Job Description: Call Centre Support SpecialistWe are looking for a dedicated and efficient Call Centre Support Specialist to join our Telecommunications Department at University Hospital of North Midlands. The successful candidate will be responsible for managing incoming calls, resolving customer inquiries, and providing support to staff and patients.This...

Main ResponsibilitiesWe are looking for a highly articulate and effective communicator to join our team as a Call Centre Support Specialist. As a key member of the Telecommunications Department, you will be responsible for delivering a 24/7 telephone switchboard/operator service to the Trust and its users.The ideal candidate will have strong customer service...

Key ResponsibilitiesThe successful candidate for this Stoke Contact Centre Advisor role will be responsible for:Providing exceptional customer service via phone callsGuiding customers through the connection processAddressing initial queries and resolving any issues that may ariseWith a competitive salary of £25,267.00 per annum and benefits like online GP...

Stoke-on-Trent Sales RoleWe are seeking a Business Development Associate to join our team at our Contact Centre in Stoke-on-Trent. This is an exciting opportunity to develop your sales skills and provide an excellent customer experience, with no prior experience necessary.The estimated salary for this role is £20,000 - £25,000 per annum, depending on...

Staffordshire Waste Recycling Centre LtdAbout the Role:We are seeking an experienced Office Coordinator to join our team. The successful candidate will be responsible for accurately processing customer orders, data entry, and taking a proactive approach to understanding our services and the waste industry.Responsibilities:Achieve accurate and timely customer...

Staffordshire Waste Recycling Centre LtdJob Overview:We are a family-run business dedicated to sustainability and ethical waste management. We specialise in services such as skip hire, waste disposal, and recycling, fostering strong partnerships with local builders, landscapers, and businesses in the waste management industry.Role Summary:The successful...

Sales Adviser - Full Time OpportunityWe are looking for a Customer Experience Advocate to join our team in Stoke-on-Trent. As a Sales Adviser, you will be based in our newly refurbished Contact Centre and will have access to spacious lounge areas and product demo hubs.You will receive in-depth sales and customer service training in our well-equipped...

Staffordshire Waste Recycling Centre LtdAbout Us:We are a family-run business dedicated to sustainability and ethical waste management. Our mission is to provide top-notch services such as skip hire, waste disposal, and recycling to our clients in the local area.Job Description:We are seeking an experienced Office Coordinator to join our team. The successful...

About the Role\An exciting opportunity has arisen for an experienced Senior Registrar in Obstetrics & Gynaecology to further develop their skills in both Obstetrics and/or Gynaecology with a view of being twinned with the gynae ward.\The University Hospital North Midlands offers services at both the Royal Stoke and County Hospital sites; this post shall...

Call Centre Operations Leadership RoleWe are seeking a highly skilled and experienced Operations Leadership professional to join our team. As a Call Centre Management Supervisor, you will be responsible for leading the call centre operations team, providing training, coaching, and mentoring to ensure the team's competencies are maintained.The successful...

About the RoleWe are seeking an experienced Admin and Data Officer to join our team in Stoke town centre. As an Admin and Data Officer, you will be responsible for creating and updating records on our in-house computer system, answering telephone calls, and performing other administrative tasks.The ideal candidate will have excellent communication skills,...

Job SummaryWe are seeking an experienced Admin and Data Officer to join our team in Stoke town centre. The successful candidate will be responsible for creating and updating records on our in-house computer system, answering telephone calls, and performing other administrative tasks.The ideal candidate will have excellent communication skills, basic IT...

The role of Admin and Data Officer at HM Courts & Tribunals Service in Stoke town centre involves creating and updating records on an in-house computer system. This is a temporary full-time position until March 2025, Monday to Friday, 37 hours per week.Responsibilities include data input, answering telephone calls, post opening and dispatch, and ensuring...

At CV-Library, we are seeking a highly organized and customer-focused Front Office Support Specialist to join our team at the Burslem SkillZone office in Staffordshire. As a key member of our front-of-house team, you will provide exceptional support to learners, partners, and colleagues by delivering a professional, organized, and welcoming environment.Your...

We are seeking a Customer Service and Operations Coordinator to join our team at the Burslem SkillZone office in Staffordshire. In this role, you will be responsible for providing exceptional support to learners, partners, and colleagues by delivering a professional, organized, and welcoming environment.Your Key Responsibilities:Customer Service: Answer...

Job Overview">CCTV Control Room Operator sought for National Operations Centre in Stoke on Trent, Staffordshire.Full-time role working 42 hours per week with competitive salary and benefits package.">ResponsibilitiesVerify site alarm activations via CCTV systems and escalate as necessary.Respond to Facilities Management Helpdesk and QSE Incident Reporting...

Overview: We are a well-established veterinary practice based in Stoke-on-Trent, looking for an experienced Veterinary Surgeon to join our team. As a Veterinary Surgeon, you will have the opportunity to work with a diverse caseload and contribute to the growth and development of the practice.Job Description: Provide routine surgeries and consultations,...

Key Responsibilities:We are seeking a highly motivated and experienced customer support specialist to join our team at GivEnergy. The successful candidate will be responsible for delivering exceptional service to our customers, product installers, and colleagues, ensuring high customer satisfaction and achieving first-time fix rates.The ideal candidate will...

Job SummaryThe University Hospitals of North Midlands NHS Trust is seeking a highly skilled and experienced Clinical Ophthalmic Specialist to join their team. As a leading centre for major trauma in the North Midlands and North Wales, we are committed to providing the highest standards of care to our patients.This exciting opportunity will involve working...

Main ResponsibilitiesManage and operate the Cisco Meraki platform to ensure all retail sites are operational, collaborating closely with the IT team and suppliers to resolve issues within expected service levels.Oversee the daily operation of the cloud-hosted VOIP telephony platform (Cisco WebEx), supporting general system configuration: back-office, call...