Customer Experience Professional
4 days ago
We are seeking a highly motivated and experienced customer support specialist to join our team at GivEnergy. The successful candidate will be responsible for delivering exceptional service to our customers, product installers, and colleagues, ensuring high customer satisfaction and achieving first-time fix rates.
The ideal candidate will have 3+ years' experience in a busy call centre environment, with strong ability to multi-task and outstanding customer service skills. They will also possess great active listening and spoken communication skills to understand the needs of a wide range of customers, from electrical installers to non-technical end-users.
Responsibilities include handling customer inquiries, providing product information, troubleshooting issues, working closely with the sales team to identify opportunities to upsell and cross-sell our products and services, and contributing to the growth and success of our company. We offer a comprehensive industry and product training program, as well as a range of benefits including a refer-a-friend scheme, electric car scheme, and cycle to work scheme.
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Junior Customer Experience Professional
7 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom We Manage Jobs(WMJobs) Full timeWe Manage Jobs (WMJobs) is excited to offer a unique opportunity for a motivated and talented individual to join our team as a Junior Customer Experience Professional.Job Summary:Salary: £6,000 - £8,000 per yearLocation: Employment and Skills HubGrade: Level 2 ApprenticeshipThis fixed-term position will last for 18 months. As a Junior Customer Experience...
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Customer Experience Liaison
7 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full timeWe are seeking a highly skilled Customer Experience Liaison to join our team at University Hospitals of North Midlands NHS Trust. This exciting opportunity will allow you to create a positive and supportive environment for patients, families, and staff.Job OverviewThe ideal candidate will have experience in customer service, complaints handling, or a related...
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Apprentice Customer Experience Specialist
2 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom We Manage Jobs(WMJobs) Full timeWe Manage Jobs is looking for a talented Apprentice Customer Experience Specialist to join their team in the Adult and Community Learning section. This 18-month fixed-term position offers a competitive salary of £6,000 per year and the chance to develop your skills in customer service, conflict resolution, and teamwork. In this role, you will be responsible...
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Customer Experience Advocate
2 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Triumph Consultants Ltd Full timeJob Title: CUSTOMER EXPERIENCE ADVOCATEWe are seeking an exceptional individual to join our team as a Customer Experience Advocate at Triumph Consultants Ltd. The successful candidate will be responsible for delivering outstanding customer service and ensuring that all customers receive a high-quality experience.The estimated salary for this role is £15.38...
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Customer Experience Expert
4 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Arnold Clark Group Full timeAt Arnold Clark Group, we are currently seeking a Customer Experience Expert to create an outstanding customer experience at our Vauxhall branch in Stoke-on-Trent. The estimated salary for this role is £25,000 - £30,000 per annum.About the RoleThis is a fantastic opportunity for a customer service superstar who is full of bright ideas about how to create...
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Customer Experience Advisor
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom CV Recruitment Full timeJob DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Advisor. This exciting opportunity involves working with a world leader in the design, development, and manufacture of electronics for OEM, Motorsport, and Aviation.The successful candidate will be responsible for delivering an excellent...
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Customer Experience Liaison
7 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Triumph Consultants Ltd Full timeJoin Our TeamWe are excited to announce an opportunity for a talented individual to join our team at Triumph Consultants Ltd as a Customer Experience Officer. In this role, you will be responsible for delivering exceptional customer service and resolving complaints in a timely and effective manner.The estimated salary for this role is £15.38 per hour, and...
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Customer Experience Expert
1 week ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full timeJob Overview: As a Customer Experience Expert at bet365, you will be responsible for delivering exceptional customer service and support to our employees worldwide. This role requires a high level of technical expertise, combined with excellent communication and interpersonal skills.You will need to be able to work effectively in a fast-paced environment,...
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Customer Experience Advocate
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Vodafone Full timeStoke-on-Trent Sales RoleWe are seeking a Business Development Associate to join our team at our Contact Centre in Stoke-on-Trent. This is an exciting opportunity to develop your sales skills and provide an excellent customer experience, with no prior experience necessary.The estimated salary for this role is £20,000 - £25,000 per annum, depending on...
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Customer Experience Specialist
6 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Andy File Associates Ltd Full timeThe role of a Field Service Technician with Andy File Associates Ltd involves providing top-notch customer service while ensuring the seamless installation, maintenance, and repair of mobile folding furniture solutions. As a key member of our team, you will be responsible for delivering exceptional experiences to our clients across various sectors, including...
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Customer Experience Specialist
7 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom McCurrach UK Ltd Full timeAbout the RoleWe are looking for a skilled Brand Ambassador to represent our company in the retail environment.As a key member of the team, you will be responsible for providing outstanding customer experiences, working within the retail environment, and supporting in training and sales events.Key Responsibilities include:Delivering exceptional customer...
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Customer Experience Coordinator
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom ENGINEERINGUK Full timeAbout UsWe are a leading retailer in the UK, dedicated to delivering exceptional customer experiences and driving business growth. Our mission is to be every customer's favourite way to shop, whether they are at home or on-the-go.We believe that our people are our greatest asset, and we are committed to providing ongoing training and development...
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Customer Experience Associate
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Genting Casinos Full timeWe are seeking a talented and motivated individual to join our Genting Casinos team as a Food & Beverage Team Member. In this temporary position, you will have the opportunity to develop your skills and experience in a fast-paced hospitality environment.Key ResponsibilitiesAs a Food & Beverage Team Member, your key responsibilities will include:Providing...
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Customer Experience Specialist
2 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full timeAbout Holdcroft Motor GroupWe are a leading motor group founded on outstanding customer service, built on over 50 years of trust, knowledge, and quality products. Our core principles prioritize employee and customer satisfaction, resulting in the highest level of customer service and personal investment.As a key player in our team, you will contribute to...
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Customer Experience Ambassador
4 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom CV-Library Full timeCareer Opportunity - Front of House StaffWe have a unique opportunity for a Front of House Staff member to join our team at CV-Library. This temporary position involves working in a fast-paced environment, delivering exceptional customer service, and maintaining a clean and welcoming space. If you are passionate about hospitality and enjoy working with...
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Customer Experience Improvement Specialist
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Vodafone Full timeAbout VodafoneVodafone UK is a company that values diversity and strives to create an inclusive workplace. We are proud to be certified as a Great Place to Work and committed to driving inclusion for all.Job DescriptionWe are seeking a Customer Experience Improvement Specialist to join our Consumer team, where creating and developing products, services, and...
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Customer Service and Support Professional
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom RELEX Solutions Full timeCustomer Service and Support ProfessionalRELEX Solutions, a pioneering retail optimization software provider, seeks a skilled Customer Service and Support Professional to join its UK-based Space & Assortment team. In this rewarding role, you will provide exceptional customer support, ensuring timely issue resolution and efficient service delivery. By...
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Field Service Engineering Professional
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Professional Technical Ltd Full timeJob SummaryWe are seeking a highly skilled Field Service Engineer to join our team. As a Door Installation Specialist, you will be responsible for installing and maintaining our loading bay systems in the Crewe, Nantwich, and Stoke on Trent areas.Key ResponsibilitiesInstall and maintain loading bay systems to the highest standardProvide excellent customer...
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Customer Service Professional
4 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Arnold Clark. Careers Full timeAbout Arnold ClarkWe're a leading car retailer with a passion for delivering exceptional customer experiences. Our team is dedicated to helping customers find their perfect vehicle and providing top-notch service along the way.
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Customs Clearance Professional
6 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Simarco International Limited Full timeWe are seeking an experienced Export Customs Administrator to join our team at Simarco International Limited. As a key member of our operations department, you will be responsible for preparing customs documentation, liaising with exporters and internal colleagues, and entering shipment details onto specialized software.Responsibilities:Prepare customs...