Customer Experience Advisor

1 week ago


StokeonTrent, Stoke-on-Trent, United Kingdom CV Recruitment Full time
Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Advisor. This exciting opportunity involves working with a world leader in the design, development, and manufacture of electronics for OEM, Motorsport, and Aviation.

The successful candidate will be responsible for delivering an excellent customer service sales process to new and existing customers. Key duties include answering telephone inquiries, processing orders, understanding stock and products, and managing eBay listings.

This is a full-time position working Monday to Friday, 08:00 – 17:00. We offer a competitive salary of up to £26k depending on experience.

Required skills and qualifications include customer service experience, particularly over the phone and online, as well as an understanding of motor electronics or interest. The ability to sell, upsell, and track abandoned orders on the website is also essential.



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