Customer Experience Advisor
1 week ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Advisor. This exciting opportunity involves working with a world leader in the design, development, and manufacture of electronics for OEM, Motorsport, and Aviation.
The successful candidate will be responsible for delivering an excellent customer service sales process to new and existing customers. Key duties include answering telephone inquiries, processing orders, understanding stock and products, and managing eBay listings.
This is a full-time position working Monday to Friday, 08:00 – 17:00. We offer a competitive salary of up to £26k depending on experience.
Required skills and qualifications include customer service experience, particularly over the phone and online, as well as an understanding of motor electronics or interest. The ability to sell, upsell, and track abandoned orders on the website is also essential.
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Customer Service Advisor
2 months ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom beBee Professionals Full time £20,000 - £30,000We are seeking a Customer Service Advisor to deliver exceptional customer service and support the store's day-to-day operations in Stoke-on-Trent, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual...
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Service Delivery Advisor
1 week ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Essential Employment Full timeEarn £14.36 per hour (PAYE) as a Service Delivery Advisor with Essential Employment in Stoke on Trent.As a Service Delivery Advisor, you will play a vital role in supporting and processing customer enquiries.Your attention to detail and organizational skills will be essential in maintaining accurate records and procedural manuals.This is a full-time...
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Customer Experience Advocate
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Vodafone Full timeStoke-on-Trent Sales RoleWe are seeking a Business Development Associate to join our team at our Contact Centre in Stoke-on-Trent. This is an exciting opportunity to develop your sales skills and provide an excellent customer experience, with no prior experience necessary.The estimated salary for this role is £20,000 - £25,000 per annum, depending on...
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Customer Experience Expert
4 hours ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full timeJob Overview: As a Customer Experience Expert at bet365, you will be responsible for delivering exceptional customer service and support to our employees worldwide. This role requires a high level of technical expertise, combined with excellent communication and interpersonal skills.You will need to be able to work effectively in a fast-paced environment,...
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Customer Experience Coordinator
1 week ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom ENGINEERINGUK Full timeAbout UsWe are a leading retailer in the UK, dedicated to delivering exceptional customer experiences and driving business growth. Our mission is to be every customer's favourite way to shop, whether they are at home or on-the-go.We believe that our people are our greatest asset, and we are committed to providing ongoing training and development...
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Customer Experience Advocate
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full timeCompany Overview">Davies is a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses. We help our clients to manage risk, operate their core business processes, transform and grow.">Salary">We are offering a competitive salary of £35,000 - £45,000 per annum, depending on...
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Customer Service Professional
1 month ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Anderson Wright Consulting Full time**Customer Service Advisor**We are working with a fantastic company who require a fantastic Customer Service Advisor to join their team. The company offers exceptional ongoing training and career progression.The ideal candidate will be a key player in their success and have the opportunity to work in a dynamic environment.**Key Responsibilities:**• Deliver...
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Customer Experience Associate
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Genting Casinos Full timeWe are seeking a talented and motivated individual to join our Genting Casinos team as a Food & Beverage Team Member. In this temporary position, you will have the opportunity to develop your skills and experience in a fast-paced hospitality environment.Key ResponsibilitiesAs a Food & Beverage Team Member, your key responsibilities will include:Providing...
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Customer Experience Optimization Lead
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Vodafone Full timeAbout the RoleWe are seeking an experienced Customer Experience Optimization Lead to join our team at Vodafone UK. In this role, you will play a crucial part in identifying and implementing customer experience changes necessary to achieve our strategic goals.Key ResponsibilitiesYou will partner with our operational frontline teams to identify areas of...
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Customer Experience Resolution Specialist
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Vodafone Full timeAbout the RoleWe are seeking an experienced Customer Experience Resolution Specialist to join our team in Stoke On Trent. This is a challenging role that requires strong communication and problem-solving skills, as well as the ability to work autonomously and make informed decisions.Job DescriptionThis role involves taking ownership of complex customer...
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Customer Experience Improvement Specialist
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Vodafone Full timeVodafone UK: Career Opportunity for a Customer Experience ExpertJob Summary:We are seeking a highly skilled Customer Experience Improvement Specialist to join our team at Vodafone UK. This role offers an exciting opportunity to make a positive impact on customer satisfaction and drive business growth.About the Role:The ideal candidate will have experience in...
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Customer Acquisition Specialist
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom First Recruitment Group Full timeFibre Broadband Advisor OpportunityFirst Recruitment Group is seeking a motivated Fibre Broadband Advisor to join our dynamic Field-Based Sales team. As a key contributor, you will play a crucial role in helping us achieve our ambitious customer acquisition targets for Stoke-on-Trent and the surrounding area.The ideal candidate will have exceptional customer...
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Customer Experience Improvement Specialist
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Vodafone Full timeAbout VodafoneVodafone UK is a company that values diversity and strives to create an inclusive workplace. We are proud to be certified as a Great Place to Work and committed to driving inclusion for all.Job DescriptionWe are seeking a Customer Experience Improvement Specialist to join our Consumer team, where creating and developing products, services, and...
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Senior Tax Advisor
3 hours ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Bennett and Game Recruitment LTD Full timeSenior Tax Advisor Job DescriptionWe are seeking a highly skilled Senior Tax Advisor to join our team at Bennett and Game Recruitment LTD. As a Senior Tax Advisor, you will play a key role in providing expert business and tax advice to our clients. This is an excellent opportunity to work with a forward-thinking accountancy practice and take your career to...
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Stoke Contact Centre Advisor
1 week ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom BT Group Full timeKey ResponsibilitiesThe successful candidate for this Stoke Contact Centre Advisor role will be responsible for:Providing exceptional customer service via phone callsGuiding customers through the connection processAddressing initial queries and resolving any issues that may ariseWith a competitive salary of £25,267.00 per annum and benefits like online GP...
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Regulatory Advisor
1 week ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Uniting People Full time**Job Overview**We are seeking a highly skilled Regulatory Advisor to join our team at Uniting People. As a key member of our compliance department, you will be responsible for providing expert advice on regulatory matters to support the growth and development of the business.Your duties will include:Supporting the Head of Compliance in delivering timely and...
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Supporting Financial Advisor
4 hours ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Uniting People Full timeWe are seeking a skilled Supporting Financial Advisor to join our team at Uniting People. As a key member of our financial services department, you will be responsible for supporting a Financial Advisor in delivering high-quality financial and tax planning services to clients. Your primary focus will be on researching and analyzing data, creating reports,...
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Customer Success Director
1 month ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom SecureCloud+ Full timeJob SummaryThe Customer Success Manager will be responsible for building and maintaining strong relationships with our customers, ensuring their satisfaction and success with our Secure Defence Collaboration services. This role requires strong communication skills, a deep understanding of customer service principles within the defence and national security...
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Customer Experience Ambassador
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom J D Wetherspoon plc Full timeBenefits and RewardsWe offer a range of benefits and rewards to our team members, including:A free meal and a drink when working.20% discount on all food, drinks, and hotel accommodation (for you and up to three guests) when not working.£1 extra per hour for hours worked between midnight and 5.59am.Bonus scheme - earn up to 19% of your pay.Availability of...
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Customer Service Team Member
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Avery Healthcare Full timeJob OverviewWe are seeking a well-organised, enthusiastic, and dedicated individual to join our friendly, award-winning team as Customer Service Advisor. Your focus will be to support the Home by providing a positive and welcoming public image at the first point of contact.The ideal candidate must have effective interpersonal skills, a professional telephone...