Administrative Assistant
2 weeks ago
About the Role:
We are seeking an experienced Office Coordinator to join our team. The successful candidate will be responsible for accurately processing customer orders, data entry, and taking a proactive approach to understanding our services and the waste industry.
Responsibilities:
- Achieve accurate and timely customer order processing via telephone calls, emails, and answerphone messages.
- Data entry onto internal databases with attention to detail.
- Develop a thorough understanding of our services and the waste industry to provide expert support.
- Support the finance department when required and cover holidays, resolving queries related to payments and supplier accounts efficiently.
- Reconcile accounts, ensuring all transactions are accurately recorded, including card transactions, proper documentation, and adherence to company policies.
- Maintain the purchase ledger, ensuring aged balances are kept up to date.
- Help monitor the accounts and sales mailbox, responding to queries.
- Undertake general administration tasks as required.
Requirements:
- Excellent communication skills and a confident, professional telephone manner.
- Accurate and timely data entry with a keen eye for detail in all tasks.
- Ability to work independently or within a team, with excellent planning and workload organisation.
- Flexible and adaptable, willing to go the extra mile to meet both client and operational needs.
- Attention to detail, ensuring accuracy in processing payments and reconciling accounts.
- Experience using Excel, Word, and Microsoft Office.
Benefits and Salary:
- Competitive salary: £24,960.00 per year.
- Casual dress policy.
- Company events.
- Company pension.
- Free parking on site.
- Overtime available.
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