Administrative Assistant

2 weeks ago


StokeonTrent, Stoke-on-Trent, United Kingdom Staffordshire Waste Recycling Centre Ltd Full time
Staffordshire Waste Recycling Centre Ltd

About the Role:

We are seeking an experienced Office Coordinator to join our team. The successful candidate will be responsible for accurately processing customer orders, data entry, and taking a proactive approach to understanding our services and the waste industry.

Responsibilities:

  1. Achieve accurate and timely customer order processing via telephone calls, emails, and answerphone messages.
  2. Data entry onto internal databases with attention to detail.
  3. Develop a thorough understanding of our services and the waste industry to provide expert support.
  4. Support the finance department when required and cover holidays, resolving queries related to payments and supplier accounts efficiently.
  5. Reconcile accounts, ensuring all transactions are accurately recorded, including card transactions, proper documentation, and adherence to company policies.
  6. Maintain the purchase ledger, ensuring aged balances are kept up to date.
  7. Help monitor the accounts and sales mailbox, responding to queries.
  8. Undertake general administration tasks as required.

Requirements:

  • Excellent communication skills and a confident, professional telephone manner.
  • Accurate and timely data entry with a keen eye for detail in all tasks.
  • Ability to work independently or within a team, with excellent planning and workload organisation.
  • Flexible and adaptable, willing to go the extra mile to meet both client and operational needs.
  • Attention to detail, ensuring accuracy in processing payments and reconciling accounts.
  • Experience using Excel, Word, and Microsoft Office.

Benefits and Salary:

  • Competitive salary: £24,960.00 per year.
  • Casual dress policy.
  • Company events.
  • Company pension.
  • Free parking on site.
  • Overtime available.


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