Sales Process Specialist

5 days ago


Edenbridge, Kent, United Kingdom Pybus Recruitment Ltd Full time
About the Role

We are seeking a highly skilled and experienced Transaction Manager to join our team at Pybus Recruitment Ltd. As a key member of our sales team, you will be responsible for achieving profit targets while ensuring that our sales processes are followed and customer satisfaction objectives are met.

Key Responsibilities
  • Sales Lead Management: Distribute and manage sales leads to ensure maximum conversion rates.
  • Customer Negotiation: Meet customers at the negotiation stage of the sales process to ensure a smooth and successful transaction.
  • Finance and Proposal Management: Produce finance quotes and proposals to meet customer needs and achieve sales targets.
  • Part-Exchange and Valuation: Conduct part-exchange appraisals and valuations to ensure accurate pricing and customer satisfaction.
  • Sales Team Support: Assist the sales team with closing deals and providing guidance on sales techniques and strategies.
  • Sales Activity Review: Review sales team activity and follow-ups to identify areas for improvement and optimize sales performance.
  • Sales Team Development: Mentor and develop the sales team to ensure they have the skills and knowledge needed to succeed in their roles.
  • Customer Referral: Aim to achieve 100% customer referral with sales executive interaction to build strong relationships and drive repeat business.
  • Process Improvement: Analyze current procedures and identify opportunities for improvement to optimize sales processes and customer satisfaction.
  • Business Planning: Assist the management team in planning, forecasting, and revising plans for the dealership on an ongoing basis.
Requirements

To be successful in this role, you will need a proven track record in the vehicle sales environment, excellent customer communication skills, and a strong understanding of finance suppliers and packages. You will also need excellent negotiation skills and a full and valid driving license.

Benefits
  • Company Car: Enjoy the use of a company car as part of your benefits package.
  • Bonus/Commission: Earn a bonus or commission based on your sales performance.
  • Company Pension Scheme: Join our company pension scheme to secure your financial future.
  • Holiday Entitlement: Enjoy 25 days' holiday, plus bank holidays, to recharge and relax.
  • Referral Scheme: Refer friends and colleagues to our dealership and earn a reward.
  • Training and Development: Access to training and personal development programs to help you grow and succeed in your role.
  • Childcare Vouchers: Take advantage of childcare vouchers to help with the cost of childcare.


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