Open Banking Advocate
3 days ago
Crezco Limited empowers businesses and individuals alike to navigate the complexities of modern payments systems.
About the Job:We seek a skilled Customer Service Advisor to join our team, where you will serve as the primary contact for our customers. Your core responsibility is to deliver top-notch support, ensuring customers leverage the full potential of our technology. By gathering valuable customer insights, you will contribute significantly to product development and our commitment to innovative open banking solutions.
- Systematically collect and share customer feedback to enhance product development.
- Assist the operational team during busy periods, demonstrating adaptability and multitasking skills.
- Pursue continuous improvement initiatives based on customer feedback.
- Demonstrate flair for creative problem-solving.
- Emphasize the importance of user-centric experiences.
- Gain access to our comprehensive benefits package, including pension and health insurance plans.
- Flexibility is key, with options for remote work available.
- An initial 45-minute interview with our Customer Support Manager and an Operations Manager.
- A follow-up interview with the Head of Customer Operations and a Senior Manager.
The estimated salary for this role is £42,000 - £58,000 per year, based on your skills and experience.
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Head of Open Banking Products
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