Customer Service Director
2 days ago
The position of Call Centre Manager represents an excellent chance to join a leading company in the EV fleet and mobility sector, located in Hertfordshire. With a market-leading product offering and a focus on personal development, this role offers a genuine career path for those who are passionate about customer service.
As a key member of the customer services division, you will be responsible for developing a robust mechanism to respond to customer inquiries and meet their expectations. This involves managing a team of customer services staff, training them to deliver high standards of customer service, and handling escalation enquiries from customers.
In addition to this, you will be expected to communicate effectively with customers by telephone, email, and letter, and work closely with other managers to discuss possible improvements to customer service. You will also be involved in staff recruitment and appraisals, ensuring that your team has the necessary skills and qualifications to excel in their roles.
This is an exciting opportunity to make a real impact on the growth of our client's customer services division. If you have a passion for customer service and a proven track record of leadership, we encourage you to apply for this challenging and rewarding role.
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Customer Service Director
6 days ago
Hertfordshire, United Kingdom PIE Recruitment Full timeCustomer Service Director OpportunityThis is an exciting opportunity to join a market-leading vehicle solutions provider as a Customer Service Director. Based in Hertfordshire, this role will involve leading a team of customer services staff and developing a customer service policy that exceeds expectations.The ideal candidate will have a proven track record...
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Customer Service Director
1 week ago
Hertfordshire, United Kingdom PIE Recruitment Full timeAbout the OpportunityWe are seeking a seasoned professional to oversee our customer services division, driving growth and excellence in service delivery. Based in Hertfordshire, this role offers a competitive salary package, including £33,000 basic, 5-10% bonus, and up to 15% pension contributions.The successful candidate will lead a team of customer...
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Customer Service Director
2 days ago
Hertfordshire, United Kingdom PIE Recruitment Full timeThe ideal candidate for this role will be a seasoned customer service professional with a proven track record of delivering exceptional results in a fast-paced environment. With a passion for team leadership and a keen eye for detail, they will excel at managing a team of customer service representatives and driving continuous improvement in the contact...
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Customer Service Director
2 days ago
Hertfordshire, United Kingdom PIE Recruitment Full timeJob OverviewWe are seeking an experienced Call Centre Manager to support the growth of our customer services division.This exciting opportunity allows you to join a market leader, develop your skills, and take control of your career, with a competitive salary and excellent benefits.
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Senior Client Service Director
1 month ago
Hertfordshire, United Kingdom Drake International UK Full timeLeadership OpportunityWe are seeking an experienced Senior Client Service Director to lead our dynamic team in the construction materials testing industry. As a market leader, we offer cutting-edge technology and innovative solutions.About the Role: As Senior Client Service Director, you will play a pivotal part in enhancing the customer service experience....
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Clinical Services Director
3 days ago
Hertfordshire, United Kingdom ASDA Opticians Full timeClinical Services DirectorAs a Clinical Services Director at ASDA Opticians, you will be responsible for leading a team of optometrists and optical assistants. Your primary focus will be on delivering exceptional patient care, ensuring high-quality services, and driving business growth through effective leadership and management.
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Retail and Service Director
6 days ago
Hertfordshire, United Kingdom Ernest Doe & Sons Ltd Full timeAbout the Role:We are seeking a results-driven Retail and Service Director to lead our parts team at our Benington Branch. As a key member of the team, you will be responsible for driving business growth, improving customer satisfaction, and leading a team of staff.Key Responsibilities:Develop and implement strategies to improve customer satisfaction and...
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Clinical Service Director
6 days ago
Hertfordshire, United Kingdom ASDA Opticians Full timeAbout Your CareerThis is an exciting opportunity for a motivated and experienced dispensing optician to join our ASDA Opticians team as a Clinical Service Director. As a key member of our team, you will be responsible for overseeing the delivery of exceptional customer service and clinical care to our patients, while also developing and leading a team of...
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Technical Services Director
4 weeks ago
Hertfordshire, United Kingdom EMCOR UK Full timeRole OverviewThis Technical Services Director position is crucial to the success of our organization, requiring a highly skilled individual to plan, manage, and monitor engineering functions. The ideal candidate will have experience in a supervisory role, with strong leadership skills, organizational competencies, and project management...
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Customer Service Manager
2 days ago
Hertfordshire, United Kingdom PIE Recruitment Full timeGrow Your Career with PIE RecruitmentAbout The OpportunityWe are seeking a skilled Customer Service Manager to join our client's team in Hertfordshire. As a leader in the customer services division, you will be responsible for developing and implementing a customer service policy, training staff to meet expectations, and managing a team of customer services...
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Customer Service Professional
4 weeks ago
Hertfordshire, United Kingdom Entain Full timeAbout the RoleWe are seeking a skilled Customer Service Professional to join our team as a Retail Sales and Service Manager. This role is perfect for individuals who enjoy working in a fast-paced environment, delivering exceptional customer service, and driving sales growth.Key Responsibilities:Deliver outstanding customer service by responding to customer...
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Customer Service Manager
3 months ago
Hertfordshire, United Kingdom Drake International UK Full timeOur client believes in fostering a work environment that is both challenging and rewarding. As a market leader in the construction materials testing industry, they offer their people the opportunity to work with cutting-edge technology and innovative solutions. They value professional growth, collaboration, and a commitment to excellence, ensuring that every...
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Customer Service Representative
6 days ago
Hertfordshire, United Kingdom iSupply Recruitment Full timeAre you a problem solver with a passion for people? iSupply Recruitment is seeking a Sales & Service Advisor to be the face of our client's business and brand.This role offers a unique blend of sales, service, and technical skills, making it an exciting opportunity for those who enjoy variety and challenge. Key responsibilities include:CUSTOMER CHAMPION:...
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Residential Care Services Director
6 days ago
Hertfordshire, United Kingdom Bright Selection Full timeJob Description:Bright Selection is seeking an experienced Residential Care Services Director to oversee the delivery of high-quality care in their new portfolio of homes in the South East of England. This exciting opportunity involves leading a team to provide person-centred care, while also driving occupancy growth and developing the company's...
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Operational Services Director
1 month ago
Hertfordshire, United Kingdom OCS Group Full timeJob DescriptionOCS Group is seeking a highly skilled Operational Services Director to lead our Soft FM services in the East London, Bedfordshire and Hertfordshire region.About the RoleThis high-profile NHS contract has an estimated salary of £85,000 - £95,000 per annum. The successful candidate will be responsible for leading a team of employees to provide...
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Senior Site Director
2 days ago
Hertfordshire, United Kingdom Futures Full timeSenior Site Director Opportunity at FuturesWe are seeking an experienced and skilled Senior Site Director to join our team at Futures. As a Senior Site Director, you will be responsible for overseeing the successful delivery of high-end installation projects across various sites and customers worldwide.About the CompanyFutures is a reputable manufacturing...
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Community Living Director
3 weeks ago
Hertfordshire, United Kingdom Churchill Estates Management Ltd Full timeAbout the RoleWe are seeking an experienced and customer-focused Community Living Director to join our team at Churchill Estates Management Ltd.As a Community Living Director, you will be responsible for managing the day-to-day operations of our residential estate, ensuring that our residents receive exceptional service and support. Your primary focus will...
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Cleaning Services Director
6 days ago
Hertfordshire, United Kingdom Sodexo Full timeJob Title: Cleaning Services DirectorWe are seeking an experienced leader to oversee cleaning services across three prestigious schools in our network.About the Role:Direct and manage a team of Assistant Cleaning Managers and Supervisors to maintain high cleaning standards, ensuring compliance with regulatory requirements.Recruit, train, and develop the...
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Customer Service Operations Manager
2 days ago
Hertfordshire, United Kingdom PIE Recruitment Full timePIE Recruitment is seeking a seasoned Customer Service Operations Manager to oversee customer services and lead a team to deliver exceptional service for our EV fleet and mobility provider client.About the Role:This Customer Service Operations Manager will be responsible for developing a customer service policy, training staff to meet customer service...
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Operations Manager
2 days ago
Hertfordshire, United Kingdom PIE Recruitment Full timePIE Recruitment is excited to offer an exciting opportunity to join our client's team as an Operations Manager - Customer Services. This role represents a fantastic chance to grow your career in a dynamic and forward-thinking company.As an Operations Manager, you will play a key role in developing and implementing processes to improve customer satisfaction,...