Operations Manager
3 weeks ago
PIE Recruitment is excited to offer an exciting opportunity to join our client's team as an Operations Manager - Customer Services. This role represents a fantastic chance to grow your career in a dynamic and forward-thinking company.
As an Operations Manager, you will play a key role in developing and implementing processes to improve customer satisfaction, resolving queries efficiently, and providing exceptional customer service. You will also be responsible for managing a team of customer services staff, ensuring they have the necessary tools and resources to deliver high-quality service.
The successful candidate will have a strong background in customer service, team leadership, and process improvement. They will be self-motivated, proactive, and comfortable working in a fast-paced environment.
Estimated Salary: £33,000 - £37,000 per annum
Job Requirements- Proven experience in customer service and team leadership
- Strong communication and interpersonal skills
- Able to work independently and as part of a team
- Highly organized and efficient with attention to detail
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Operations Manager
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