Technical Service Manager EMEA
4 days ago
Edmund Optics is seeking a highly competent Product Support Manager to join its EMEA team. This office-based position can be located in York (UK), Mainz (Germany), or Lyon (France) and involves managing the Product Support Team to maximize customer satisfaction.
About the Job DescriptionThis role requires at least three years' experience in technical sales and/or product support. The successful candidate will be responsible for managing the Product Support Team, scheduling Sales & Applications Engineers, and assisting the team with complex technical inquiries.
Key Performance Indicators:
- Customer satisfaction levels.
- Revenue growth.
- Team productivity.
The estimated salary for this role is £55,000 - £75,000 per annum, depending on location and experience. Edmund Optics offers a range of benefits, including a company pension scheme, private medical insurance, and extensive training opportunities.
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Technical Service Manager EMEA
4 days ago
Knaresborough, North Yorkshire, United Kingdom Edmund Optics Full timeEdmund Optics is seeking an experienced Product Support Manager EMEA to join our team. As a key member of the organization, you will be responsible for managing the Product Support Team to deliver exceptional customer service and drive business growth within the European Market.The successful candidate will have a strong background in technical sales and/or...
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Product Support Manager EMEA
4 days ago
Knaresborough, North Yorkshire, United Kingdom Edmund Optics Full timeJob DescriptionWe are seeking a highly skilled Product Support Manager EMEA to join our team. As a key member of our sales and support organization, you will be responsible for managing the Product Support Team with the aim to maximize customer satisfaction.Key responsibilities include:Managing and developing the Product Support Team to achieve high...
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Technical Sales Manager
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Knaresborough, North Yorkshire, United Kingdom Edmund Optics Full timeJob OverviewEdmund Optics is a leading manufacturer and supplier of optics, imaging, and photonics technology. As a Product Support Manager EMEA, you will play a critical role in maximizing customer satisfaction by managing the Product Support Team.The ideal candidate will have a strong technical background, excellent leadership skills, and experience in...
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Customer Service and Solutions Manager
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Knaresborough, North Yorkshire, United Kingdom Edmund Optics Full timeJob OverviewWe are looking for an experienced Product Support Manager EMEA to join our team. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer experiences.In this role, you will be responsible for managing the Product Support Team to ensure high levels of customer satisfaction. Key responsibilities...
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Technical Sales and Support Lead
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Knaresborough, North Yorkshire, United Kingdom Edmund Optics Full timeAbout the RoleThe Product Support Manager EMEA is a critical position that requires a strong understanding of sales and support processes. As a key member of our team, you will be responsible for managing the Product Support Team to ensure high levels of customer satisfaction.Your primary responsibilities will include:Developing and implementing strategies...
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Technical Support Specialist
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Knaresborough, North Yorkshire, United Kingdom Edmund Optics Full timeAbout UsEdmund Optics is a leading manufacturer and supplier of optics, imaging, and photonics technology. We offer a wide range of products and services to meet the needs of various industries, including advanced diagnostics, semiconductor & electronics, machine vision, automation, and R&D.Our state-of-the-art manufacturing capabilities combined with our...
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Optics Support Manager
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Knaresborough, North Yorkshire, United Kingdom Edmund Optics Full timeEdmund Optics, a leading manufacturer of optics and photonics technology, is seeking a highly competent Product Support Manager to lead its EMEA team.About the RoleThis office-based position can be located in York (UK), Mainz (Germany), or Lyon (France) and involves managing the Product Support Team to maximize customer satisfaction. The successful candidate...
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Product Management Leader
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Knaresborough, North Yorkshire, United Kingdom Edmund Optics Full timeJob DescriptionWe are seeking a Product Support Manager EMEA to join our team at Edmund Optics. This office-based position can be located in York (UK), Mainz (Germany), or Lyon (France), depending on the candidate's preference.The successful candidate will have a minimum of three years' experience in technical sales and/or product support, with knowledge of...
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Product Support Team Lead
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Knaresborough, North Yorkshire, United Kingdom Edmund Optics Full timeAs a Product Support Manager EMEA at Edmund Optics, you will play a crucial role in delivering exceptional customer service and driving business growth within the European Market. This office-based position can be located in York (UK), Mainz (Germany), or Lyon (France), offering flexibility and diversity.The successful candidate will have a minimum of three...
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Optics Industry Expert
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Knaresborough, North Yorkshire, United Kingdom Edmund Optics Full timeAbout the RoleThe Product Support Manager EMEA will be responsible for managing the Product Support Team, with the objective of customer satisfaction, revenue growth, high productivity, and individual accountability. The successful candidate will have a minimum of three years' experience in technical sales and/or product support, with knowledge of sales and...
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Knaresborough, North Yorkshire, United Kingdom Edmund Optics Full timeJob DescriptionThis office-based role requires managing the Product Support Team to maximize customer satisfaction for technical and applications support activities. Key responsibilities include scheduling Sales & Applications Engineers, developing long-term strategies for improvement, defining key performance indicators, and reporting to...
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Product Support Team Leader
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Knaresborough, North Yorkshire, United Kingdom Edmund Optics Full timeYour RoleAs a Product Support Manager EMEA, you will be responsible for managing the Product Support Team to maximize customer satisfaction. This will involve structuring the team for operational effectiveness, day-to-day management, and increasing regional customer satisfaction. You will also be responsible for scheduling Sales & Applications Engineers to...
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Optical Solutions Specialist
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Knaresborough, North Yorkshire, United Kingdom Edmund Optics Full timeEdmund Optics is a leading manufacturer and supplier of optics, imaging, and photonics technology. With its state-of-the-art manufacturing capabilities and global distribution network, the company has established itself as one of the largest suppliers of off-the-shelf optical components.The Product Support Manager EMEA role is a key position in accelerating...
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Optical Engineering Support Lead
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Product Support Team Lead
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Knaresborough, North Yorkshire, United Kingdom Edmund Optics Full timeWe are looking for a skilled Product Support Manager to join our EMEA team. As a key member of our team, you will be responsible for leading the Product Support Team to deliver exceptional customer service.About the CompanyEdmund Optics is a leading manufacturer of optics and photonics technology, with a global distribution network and state-of-the-art...
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