Customer Experience and Technical Services Lead
4 days ago
This office-based role requires managing the Product Support Team to maximize customer satisfaction for technical and applications support activities. Key responsibilities include scheduling Sales & Applications Engineers, developing long-term strategies for improvement, defining key performance indicators, and reporting to stakeholders.
- Efficiently schedule team members for adequate phone, email, and chat coverage.
- Work towards continuous improvement of sales process and customer journey.
- Define and track KPIs and report to relevant stakeholders.
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Technical Sales Lead
1 day ago
Knaresborough, North Yorkshire, United Kingdom The Source Technical Ltd Full timeAbout The JobThis Senior Project Engineer position at The Source Technical Ltd involves creating innovative and commercially viable designs for new products.The role requires leadership in technical sales meetings, close interaction with external customers and contractors, and ensuring the successful transition of products from concept to production.The...
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Technical Service Manager EMEA
4 days ago
Knaresborough, North Yorkshire, United Kingdom Edmund Optics Full timeEdmund Optics is seeking an experienced Product Support Manager EMEA to join our team. As a key member of the organization, you will be responsible for managing the Product Support Team to deliver exceptional customer service and drive business growth within the European Market.The successful candidate will have a strong background in technical sales and/or...
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Technical Service Manager EMEA
4 days ago
Knaresborough, North Yorkshire, United Kingdom Edmund Optics Full timeEdmund Optics is seeking a highly competent Product Support Manager to join its EMEA team. This office-based position can be located in York (UK), Mainz (Germany), or Lyon (France) and involves managing the Product Support Team to maximize customer satisfaction.About the Job DescriptionThis role requires at least three years' experience in technical sales...
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Technical Sales and Support Lead
4 days ago
Knaresborough, North Yorkshire, United Kingdom Edmund Optics Full timeAbout the RoleThe Product Support Manager EMEA is a critical position that requires a strong understanding of sales and support processes. As a key member of our team, you will be responsible for managing the Product Support Team to ensure high levels of customer satisfaction.Your primary responsibilities will include:Developing and implementing strategies...
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Technical Sales Manager
2 days ago
Knaresborough, North Yorkshire, United Kingdom Edmund Optics Full timeJob OverviewEdmund Optics is a leading manufacturer and supplier of optics, imaging, and photonics technology. As a Product Support Manager EMEA, you will play a critical role in maximizing customer satisfaction by managing the Product Support Team.The ideal candidate will have a strong technical background, excellent leadership skills, and experience in...
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Customer Service and Solutions Manager
4 days ago
Knaresborough, North Yorkshire, United Kingdom Edmund Optics Full timeJob OverviewWe are looking for an experienced Product Support Manager EMEA to join our team. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer experiences.In this role, you will be responsible for managing the Product Support Team to ensure high levels of customer satisfaction. Key responsibilities...
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Customer Service Representative
4 days ago
Knaresborough, North Yorkshire, United Kingdom ASDA Full timeJob Title: Customer Service RepresentativeWe are looking for a detail-oriented Customer Service Representative to work 24 hours per week at our Wetherby Road petrol filling station. The role comes with a competitive salary of £12.04 per hour and requires flexibility with morning, evening, and midday shifts.About the Role:Working across various departments...
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Customer Service Associate
3 weeks ago
Knaresborough, North Yorkshire, United Kingdom Savers Full timeRole OverviewSavers is a dynamic retail environment where no two days are the same. As a Sales Assistant, you will be an integral part of our team, contributing to delivering exceptional customer experiences and maintaining insta-worthy store standards.Key ResponsibilitiesProvide outstanding customer service, ensuring customers feel valued and...
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Customer Service Ambassador
4 weeks ago
Knaresborough, North Yorkshire, United Kingdom Asda Stores Ltd Full timeAbout the RoleWe are looking for a Customer Service Ambassador to join our team in Knaresborough. As a Service Colleague, you will work across various departments to ensure the efficient running of our stores.Key Responsibilities:Serve customers at checkouts, perfect pizzas, pick products for home deliveries, and replenish stock on shelvesWork...
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Sales and Customer Service Expert
4 weeks ago
Knaresborough, North Yorkshire, United Kingdom Dreams Ltd Full timeAbout Dreams LtdDreams Ltd is a leading bed retailer in the UK, dedicated to making work a special place for its employees. As part of our team, you'll be working towards making every customer's experience exceptional.Salary and BenefitsWe offer a competitive salary of £14,000 achievable on target earnings, along with an uncapped commission scheme that...
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Customer Service Representative
4 weeks ago
Knaresborough, North Yorkshire, United Kingdom NEXT Full timeCompany Overview:\At NEXT, we are passionate about offering outstanding service and excellent stock operations to our customers. Our fast-paced store team is dedicated to delivering an exceptional experience for every customer.\\About the Role:\We are seeking a Sales Team Member who will be responsible for providing fast and friendly service at all times,...
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Product Support Team Lead
4 days ago
Knaresborough, North Yorkshire, United Kingdom Edmund Optics Full timeAs a Product Support Manager EMEA at Edmund Optics, you will play a crucial role in delivering exceptional customer service and driving business growth within the European Market. This office-based position can be located in York (UK), Mainz (Germany), or Lyon (France), offering flexibility and diversity.The successful candidate will have a minimum of three...
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Experience-Based Activities Lead
2 weeks ago
Knaresborough, North Yorkshire, United Kingdom Barchester Healthcare Full timeAbout the RoleAs an Activities Coordinator, you'll be responsible for creating a stimulating environment that enables us to deliver exceptional care and support to our residents at Barchester Healthcare's Knaresborough care home. Your primary goal will be to devise imaginative, fun, and motivational activities tailored to every interest and ability, ensuring...
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Customer Service Ambassador
3 weeks ago
Knaresborough, North Yorkshire, United Kingdom Asda Stores Ltd Full timeAbout Asda Stores Ltd">We are a leading supermarket chain that operates 24 hours a day, 7 days a week. Our stores are the heart of our business, and we're looking for friendly and enthusiastic individuals to join our team as Service Colleagues.
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Optical Engineering Support Lead
2 days ago
Knaresborough, North Yorkshire, United Kingdom Edmund Optics Full timeAbout UsEdmund Optics is a US-owned group consisting of subsidiaries in Germany, UK, Netherlands, and France. As a leading manufacturer and supplier of optics, imaging, and photonics technology, we have established ourselves as one of the largest suppliers of off-the-shelf optical components and a trusted partner for customized solutions. Our...
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Electrical Supervisor
4 weeks ago
Knaresborough, North Yorkshire, United Kingdom Hargreaves Industrial Services Full timeJob Title: Electrical SupervisorWe are seeking an experienced Electrical Supervisor to join our team. This role is perfect for someone who enjoys working in a fast-paced environment and has excellent problem-solving skills.About the RoleThe successful candidate will be responsible for leading electrical teams on-site, ensuring compliance with quality,...
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Technical Support Specialist
4 days ago
Knaresborough, North Yorkshire, United Kingdom Edmund Optics Full timeAbout UsEdmund Optics is a leading manufacturer and supplier of optics, imaging, and photonics technology. We offer a wide range of products and services to meet the needs of various industries, including advanced diagnostics, semiconductor & electronics, machine vision, automation, and R&D.Our state-of-the-art manufacturing capabilities combined with our...
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Vehicle Technician Lead
2 weeks ago
Knaresborough, North Yorkshire, United Kingdom Halo Personnel Ltd Full timeAbout Our TeamWe are a well-established family-run business with a reputation for excellence in the industry. As a Vehicle Technician, you will be joining a dynamic and supportive team that values technical expertise and customer satisfaction.Key ResponsibilitiesMaintain a high level of technical expertise and knowledge of vehicle systemsPerform routine...
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Product Support Team Lead
5 days ago
Knaresborough, North Yorkshire, United Kingdom Edmund Optics Full timeWe are looking for a skilled Product Support Manager to join our EMEA team. As a key member of our team, you will be responsible for leading the Product Support Team to deliver exceptional customer service.About the CompanyEdmund Optics is a leading manufacturer of optics and photonics technology, with a global distribution network and state-of-the-art...
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Energy Production Team Lead
2 days ago
Knaresborough, North Yorkshire, United Kingdom Lynx Employment Services Full timeAs an Energy Production Team Lead, you will play a crucial role in the operation of our EfW Plant in North Yorkshire. Your primary focus will be on ensuring the safe and efficient production of energy, while also maintaining excellent relationships with the Maintenance Team and other stakeholders. A salary of £50,000 - £70,000 per annum is available for...