Content Creator

2 days ago


Bath, Bath and North East Somerset, United Kingdom Likewize Full time

About the Role

We are seeking a skilled Content Creator to join our Digital Delivery function at Likewize. As a Content Creator, you will play a key role in creating high-quality content that enables non-technical people to resolve technical problems and find answers to general device queries.

Key Responsibilities

  • Create new content in response to new product releases, voice of customer insight, client requests and feedback, operating system updates/releases, and market trends.
  • Ensure that customer's questions return the right answers within the search tool.
  • Review existing articles, specs, and troubleshooter script content on a regular basis.
  • Review and update content in response to insight and feedback.

Strategic Requirements

  • Play a key role in implementing our content strategy by providing the right content delivered appropriately (format).
  • Utilize and appraise available insight.
  • Adhere to best practice standards in content creation and delivery.

Requirements

  • Good grasp of spelling and grammar.
  • Clear writing style with good attention to detail.
  • Ability to explain complex processes clearly and without ambiguity.
  • Image and text editing familiarity (e.g. Photoshop, Fireworks, etc).
  • Basic HTML.

Personal Attributes

  • Confident pro-active approach – able to propose and follow through.
  • Technically capable, curious independent thinker – interest in technology.
  • Adept in problem solving and resolution.
  • Team player with a 'can-do' attitude.
  • Ability to work independently and meet deadlines.
  • Diligence, attention to detail, and the mindset of taking pride in your work.

About Likewize

We believe in fairness and are committed to creating a work environment where differences are celebrated. We are an equal opportunities employer and welcome applications from diverse candidates.

We offer a competitive compensation and benefits package, along with opportunities for professional growth and development.


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