Administrative Assistant

5 days ago

Cardiff, Cardiff, United Kingdom Thermo Fisher Scientific Full time
Job Summary

We are seeking a highly organized and detail-oriented Research Assistant II to join our team at Thermo Fisher Scientific. As a key member of our clinical research team, you will be responsible for coordinating and overseeing the completion of administrative functions on assigned trials.

Key Responsibilities
  • Coordinate and manage trial-related administrative tasks, ensuring timely and accurate completion.
  • Welcome patients and visitors to the site, providing a positive and professional experience.
  • Enter data and manage visit completion information, ensuring accuracy and up-to-date records.
  • Schedule patients for follow-up visits, external appointments, and transportation arrangements.
  • Conduct reminder telephone calls to patients to confirm visits.
  • Prepare patient documentation as per protocol and local regulations.
  • Collect and track patient notes, lab results, and questionnaires.
  • Assist with the collection of patient source data from local medical professionals.
  • Maintain a clean and organized reception area, enhancing the patient and visitor experience.
  • Complete or provide guidance on photocopying, faxing, postal activities, archiving, and patient refreshments.
  • Support the pharmacy team in all areas of drug administration, including deliveries, stock management, and inventory control.
  • May assist with the education, evaluation, treatment, and follow-up of sleep disorders for clinic patients.
  • Complete reimbursements of patient study expenses and payments.
  • Collaborate with other site functions to provide accurate and streamlined processes.
Requirements
  • Good understanding of Good Clinical Practices (GCP) and ability to learn and maintain a good working knowledge of FDA regulations and company/client SOPs and WPDs.
  • Solid organizational skills and flexibility to manage workload and meet changing timelines.
  • Firm attention to detail to ensure accuracy and efficiency in data entry.
  • Solid interpersonal/customer service skills, positive attitude, and good oral and written communication.
  • Capable of working in a team or independently.
  • Solid English language and grammar skills.
  • Good computer skills, including proficiency in MS Office (Word, Excel, and PowerPoint) and basic understanding of clinical trial database systems.
  • Good analytical and data management skills to effectively analyze data/systems to ensure accuracy and efficiency.
  • BLS or CPR certification.
  • Ability to multi-task and have oversight over a few studies with a number of participants simultaneously.
  • Strong attention to detail. Working knowledge of medical terminology is an advantage.
Our Mission

At Thermo Fisher Scientific, our mission is to enable our customers to make the world healthier, cleaner, and safer. We share a common set of values - Integrity, Intensity, Innovation, and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation, and support patients in need.

We are an EEO/Affirmative Action Employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.

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