Administrative Assistant

1 month ago

Cardiff, Cardiff, United Kingdom Grafton Recruitment Full time

Job Title: Administrative Assistant
Type of Business: Public Sector
Location: Derby
Hourly Rate: depending on experience
Start Date: ASAP
Length of Contract: 3 Months
Hours: 37.5

GI Group are now seeking to appoint an Administrative Assistant to our public sector client based in Derby. The Administrative Assistant will deliver an effective and competent level of receptionist and clerical support and consistently deliver a "client-focused" service which promotes good customer service and effective working relationships.

Main Duties of the Administrative Assistant:

  • Acting as receptionist/first point of contact for the department, dealing with routine and specialist enquiries in a pleasant and helpful manner, communicating relevant information to stakeholders, referring to others as appropriate
  • Answering telephone calls, taking messages and passing on accurately to the relevant departments / person
  • Ensuring that general office supply levels are maintained
  • Responsible for sorting of all incoming post and ensuring distribution to the relevant departments and ensuring that all out going post is documented. Sending post recorded delivery when requested
  • Promoting the image of the department, checking that notices and leaflets are up to date and well presented
  • Ensuring that all complaints, comments and suggestions are dealt with appropriately, in accordance with policy, resolving where possible and escalating to line manager when appropriate

Role Requirements:

  • Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience
  • Demonstrable experience of working in an administrative environment and working with computerised data systems
  • Working knowledge of Microsoft Office including Word and Excel
  • Clear communicator with good writing, data entry and telephone skills
  • Ability to work effectively as part of a team
  • Understanding of and commitment to equality of opportunity and good working relationships

Hiring Contact: Laura Vieira
Agency: GI Group

If you would like any further information about any vacancies before applying, please feel free to contact

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