Customer Experience Transformation Manager

We are seeking an experienced Customer Experience Transformation Manager to drive organisational-wide transformation and alignment of customer service capabilities and SLAs. This is a 12-month role with the potential for long-term impact.About the RoleThis key position will be responsible for driving standardisation of customer service processes, ensuring...

About the RoleWe are seeking an experienced Transformation Programme Manager to join our team at the NHS England Transformation Unit.As a key member of our programme management team, you will play a crucial role in delivering our transformation programmes and ensuring their successful implementation.

We are seeking an experienced Customer Experience Transformation Lead to join our team at DS Smith.About usDS Smith is a leading provider of sustainable fibre-based packaging worldwide, supported by recycling and papermaking operations. We play a central role in the value chain across sectors including e-commerce, fast moving consumer goods and...

Company Overview:We are a charity dedicated to improving the lives of people living with MS. Our mission is to provide exceptional support and services that empower individuals to thrive.About this Role:We are seeking an experienced Customer Journeys Transformation Lead to join our team in London. As a key member of our organization, you will play a pivotal...

We make sure people living with MS are at the centre of everything we do. And it's this commitment that unites us across the UK.Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.We're transforming our services and engagement to better serve the MS community. Our goal is to create a...

About the RoleAs a Customer Experience Transformation Lead at Capgemini Invent, you will play a pivotal role in shaping the future of our clients' businesses by leveraging digital customer experience technologies. With a strong background in customer-centric transformation delivery, you will lead multidisciplinary teams to drive innovation and provide...

Cisco Systems, Inc. is seeking a highly skilled Customer Experience Transformation Lead to drive the successful adoption and utilization of our technologies within customer organizations.The ideal candidate will have 3 years of delivery experience and a solid understanding of software lifecycle practices.Drive adoption of software and services to achieve...

We are seeking a skilled Service Designer to join our global customer experience transformation programme at Match Digital. This is an exciting opportunity to craft services that leave a positive and sustainable impact on society, the environment, and education.Job OverviewThe successful candidate will be responsible for designing end-to-end services to...

Infosys Consulting - Europe is a globally renowned management consulting firm at the forefront of industry disruption and cutting-edge technology. Our company culture is inclusive and entrepreneurial, offering a unique opportunity to work with market-leading brands across sectors.We are seeking ambitious consultants to support our clients in optimizing and...

We are seeking a highly skilled Healthcare Transformation Strategist to join our Transformation Unit, located in the UK. This is an exciting opportunity to lead the Innovation hub team and drive the development of strategic plans for the new organisations.About the RoleThe post holder will be accountable for the strategic and operational development of the...

About the RoleWe are seeking a Customer Experience Transformation Lead to join our team at Vodafone UK. As a key member of our Consumer team, you will play a crucial role in driving customer experience improvements across all aspects of our business.Job DescriptionYou will partner with operational frontline teams to identify areas of improvement and develop...

Job Description**Job Title:** Transformation Unit IDT Applications Delivery Manager**Job Summary:** We are seeking a highly skilled Applications Delivery Manager to lead the delivery of the IDT Applications Programme and BAU for Transformation Unit.**Key Responsibilities:**Provide high-quality Applications Delivery management support to the Head of...

Job Title: Customer Experience Manager for Service Provider TransformationWe are seeking a highly skilled and experienced Customer Experience Manager to join our team at Cisco Systems, Inc. This role will play a crucial part in driving the successful adoption and utilization of our technologies and services within customer organizations, leading to value...

About the RoleThe MS Society is undergoing a major transformation, investing in data, technology, services and engagement to better serve the MS community.As Customer Journeys Transformation Lead, you will play a key role in this change, leading efforts to map and improve customer journeys across all touchpoints.

**Job Title:** Digital Transformation ConsultantWe are looking for a highly skilled Digital Transformation Consultant to join our team at Konversational. As a Principal Technical Consultant, you will lead the technical implementations of ServiceNow in a consulting environment, working closely with customers to deliver seamless workflows and customer...

Lead Change Communications at DS SmithWe are seeking an experienced Change Communications Manager to join our Corporate Affairs Packaging team. As a key member of our team, you will be responsible for driving the transformation of Customer Experience at DS Smith.About the RoleYour expertise in Change Communication will support the wider transformation...

Job DescriptionThe role of Product Owner is crucial in shaping the product vision and strategic intent for customer experience journey teams. As a Digital Customer Experience Transformation Specialist, you will be responsible for delivering digital customer experiences that meet business needs and strategic direction.Key Responsibilities:Function as the...

**About Amtis - Digital, Technology, Transformation**We are a leading company in the Health and Wellness, TechforGood space. As a Product Manager, you will be responsible for managing the end-to-end product lifecycle, using customer insights and data to build customer wellness and behavioural change improvement journeys in mobile and web products.Salary:...

We are seeking a talented Senior Supply Chain Resilience Manager to join our Transformation Unit team.">About UsOur organization is dedicated to transforming the healthcare system by creating a resilient and adaptable supply chain. We believe that a diverse and collaborative approach will enable us to deliver high-quality services for our patients and...

Job OverviewWe are seeking an experienced Strategic Transformation Lead - Commercial Innovation to join our team in the Transformation Unit. This role will play a crucial part in driving innovation across the directorate and into wider NHS England.The successful candidate will develop and implement effective strategies for promoting innovation, working...