Customer Experience Change Manager
3 weeks ago
We are seeking an experienced Change Communications Manager to join our Corporate Affairs Packaging team. As a key member of our team, you will be responsible for driving the transformation of Customer Experience at DS Smith.
About the RoleYour expertise in Change Communication will support the wider transformation communication agenda, whilst your main focus will be on the Customer Experience transformation programme. This role requires extensive experience, energy, and drive to start from scratch and work with the relevant functions to establish an aligned engagement and communication strategy, plan, and deployment.
- Develop and deliver communications strategies and plans for large transformational projects.
- Create engagement, excitement, adoption, and ownership of the CX transformation agenda.
- Work closely with the relevant CX team members to understand what project updates or messages are ready to be communicated.
A competitive salary of £60,000 - £70,000 per annum, plus benefits including 25 days holiday plus bank holidays, private medical insurance, pension scheme, life assurance, and income protection make this a highly attractive opportunity.
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Customer Experience Manager
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Experience Manager
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Customer Experience Manager
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Operations Manager
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Customer Experience Consultant
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Change Management Specialist
3 weeks ago
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Resell Customer Experience Manager
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Customer Experience Transformation Lead
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London, Greater London, United Kingdom DS Smith Full timeWe are seeking an experienced Customer Experience Transformation Lead to join our team at DS Smith.About usDS Smith is a leading provider of sustainable fibre-based packaging worldwide, supported by recycling and papermaking operations. We play a central role in the value chain across sectors including e-commerce, fast moving consumer goods and...
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Customer Experience Coordinator
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Customer Experience Director
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Customer Experience Manager
4 weeks ago
London, Greater London, United Kingdom 3Search Full timeFintech Career OpportunityWe are working in partnership with a pioneering consumer FinTech brand to find a customer-focused Senior Customer Lifecycle Manager.This role is ideal for a commercially-minded professional looking to join a successful business where you will be given plenty of autonomy.The Senior Customer Lifecycle Manager will:Work...
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Customer Experience Manager
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London, Greater London, United Kingdom Smiggle Full timeCustomer Experience Manager Job SummaryAs a Customer Experience Manager at Smiggle, you will be responsible for delivering exceptional customer service and creating a memorable shopping experience for our customers. This is an exciting opportunity to join a fun and vibrant team and contribute to the success of a leading brand.
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Customer Experience Manager
4 days ago
London, Greater London, United Kingdom Next Careers Full timeYour Future: At Next Careers, we are passionate about helping our customers achieve their goals. As the Customer Experience Manager, you will play a vital role in delivering excellent customer experiences and driving results through effective team management. With your hands-on approach to commercial and operational activities, you will be able to create a...
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Customer Experience Coordinator
3 weeks ago
London, Greater London, United Kingdom Finisterre Full timeWe are seeking a highly skilled Customer Experience Coordinator to join our team at Finisterre in Covent Garden, London. As a leading brand in the apparel industry, we pride ourselves on delivering exceptional customer experiences through our friendly and knowledgeable staff.Job DescriptionTo assist in the day-to-day running of the store, ensuring that sales...