Strategic Customer Experience Transformation Specialists

1 week ago


London, Greater London, United Kingdom Infosys Consulting - Europe Full time

Infosys Consulting - Europe is a globally renowned management consulting firm at the forefront of industry disruption and cutting-edge technology. Our company culture is inclusive and entrepreneurial, offering a unique opportunity to work with market-leading brands across sectors.

We are seeking ambitious consultants to support our clients in optimizing and transforming their customer engagement strategies, leveraging technologies that enhance digital customer and employee experiences.

As a member of our new management consulting team, you will combine broad customer transformation experience with deep industry insight and exceptional functional and technical Salesforce platform skills.

You will be responsible for shaping and delivering business outcomes for our clients, providing experienced supported advice on functional optimizations across their front offices. You will also work across various sectors, including life sciences, industrial products, consumer business, and financial services, while maintaining deeper expertise in specific sectors.

To succeed in this role, you will require 7-20 years of Salesforce advisory experience, minimum 5 years of consulting experience, and relevant ERP and Salesforce advisory experience across various roles. Strong industry skills in one or more sectors, such as Health and Life Sciences, Insurance, Banking, and Consumer Goods, are also essential.

Additionally, you should possess demonstrable general skill sets, including stakeholder management, problem-solving, communication, and presentation, along with excellent interpersonal skills and strong written and verbal communication skills in English (C2 proficiency).

The estimated salary for this position ranges from €80,000 to €120,000 per annum, depending on your location and level of experience.

At Infosys Consulting - Europe, we offer industry-leading compensation and benefits, along with top training and development opportunities. If you are a motivated professional looking to grow your career and achieve your personal ambitions, we encourage you to apply.



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