Technology Service Desk Specialist

15 hours ago


Bristol, Bristol, United Kingdom Hays Technology Full time
Job Title: Technology Service Desk Specialist

Company Overview:
A leading technology firm in Bristol is seeking a skilled Technology Service Desk Specialist to join their team on a 6-month fixed-term contract. The successful candidate will work on-site in the city centre, enjoying a salary of up to £26,000, as well as flexible hybrid working arrangements. If you're looking for a new challenge, consider this exciting opportunity

Job Description:
The role involves managing tickets and incidents that come through the service desk, providing technical user support across various software and applications, including Microsoft 365 and Windows server. Strong analytical skills, excellent problem-solving abilities, and experience with IT systems are essential requirements. As a key member of the IT team, you'll contribute to delivering exceptional customer service by resolving technical issues efficiently and ensuring seamless operation of company systems.

Required Skills and Qualifications:
To succeed in this position, you should have previous experience in an IT service desk role, along with a solid understanding of IT infrastructure, operating systems, and software applications. Your expertise must include strong analytical and problem-solving skills, coupled with effective communication abilities and the capacity to collaborate with colleagues.

Benefits:
Enjoy a highly competitive salary of up to £26,000, along with flexible hybrid working arrangements. Develop your skills and advance your career in a fast-paced technology environment. This is a fantastic chance to grow professionally while enjoying a healthy work-life balance.

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