ITIL Service Desk Director

At La Fosse, we are seeking a seasoned Global IT Service Desk Director to lead our international service desk team and drive operational excellence. With a salary of £50,000 + 10% Bonus, this role offers a competitive package.The ideal candidate will have significant experience in global service desk management, with a strong background in ITIL and ITSM...

About the Role:JAM IT Consultancy Ltd is seeking an experienced Service Desk Director to lead our customer-facing teams and deliver exceptional service standards. As a key member of our leadership team, you will be responsible for developing and implementing strategies to drive business growth through customer-centric initiatives.The successful candidate...

A motivated and accomplished Service Desk Lead is needed to drive process improvement and champion ITIL best practices at ASHDOWN GROUP in Kingston, Surrey.Key Skills:Experience of executing ITIL processes including Incident and Problem Management, Change Management, Asset Management, Configuration Management, and Continual Service Improvement...

We are seeking a highly skilled IT Service Desk Manager to lead our talented team at RecruitmentRevolution, an innovative MSP in Central London.About the Role:This is a full-time, permanent position with a competitive salary of £62,500, plus a comprehensive benefits package.Key Responsibilities:Drive exceptional service delivery, ensuring ITIL standards are...

Company Overviewsom3 Recruitment is seeking a skilled IT Service Desk Manager to pioneer the creation and management of our new IT service desk.The ideal candidate will have experience in building and leading high-performing support teams, overseeing team performance and development, and delivering services aligned with ITIL principles.The role offers a...

Job Title: ITIL Operations ManagerAbout the Role: We are seeking an experienced ITIL Operations Manager to join our team in London. This is a challenging role that requires a strong understanding of IT service management and a proven track record in delivering excellent service quality.The Key Responsibilities include:Managing and mentoring the Service Desk...

A highly skilled and experienced Service Desk Lead is required to join the ASHDOWN GROUP Infrastructure team in Kingston, Surrey.Key Responsibilities:Raise the bar for front-line service desk operations, ensuring a proactive, efficient, and mature service to the organisation adhering to SLAs.Owning Manage Engine Service Desk Plus (SDP) and championing ITIL...

About the Role:As a seasoned IT professional, you will have the opportunity to lead a team of application support specialists and work closely with the Information Systems Director to drive business outcomes. With a strong focus on service excellence, you will ensure that our enterprise applications are running smoothly and efficiently.Main...

Stealth IT Consulting Job Description:We are a global consulting client with offices around the UK, seeking a Senior Cloud Transformation Consultant to join our team. The successful candidate will have extensive ITIL experience and will be ITIL certified, alongside extensive experience transforming end client businesses technology platforms.The ideal...

OverviewEutopia Solutions is a leading provider of innovative solutions in Andover, Hampshire. We are currently seeking a highly skilled Service Desk Team Lead to join our team.The successful candidate will be responsible for overseeing the daily operations of the Service Desk team and ensuring that service levels are exceeded in accordance with the ITIL...

Salary & Benefits:Estimated Salary: £50,000-£60,000 per annum, plus benefitsJob Description:This is a fantastic opportunity for an experienced IT professional to take charge of ensuring excellence in IT service delivery. As an ITIL Service Desk Director, you will oversee the operations of our IT Service Desk, working closely with the Service Desk Manager...

Job Overview: As an ITIL Operations Manager at Morgan Hunt, you will play a critical role in ensuring the smooth operation of our IT service desk. You will be responsible for implementing and maintaining ITIL frameworks, building operational structures, and focusing on service performance through detailed analysis of metrics and stats.The Ideal Candidate...

We are seeking a Service Desk Expert to join our team at HCLTech. As a Service Desk Expert, you will be responsible for providing expert-level support to our clients.Responsibilities include:Providing technical support for complex issuesCoordinating with teams to resolve issuesParticipating in project work and contributing to the development of new...

Job DescriptionThis role will suit a talented people-orientated professional, with experience of leading technical service desk engineers (1st - 3rd Line Support Engineers) to deliver an outstanding customer experience. Reporting to the Head of Managed Services, you will lead the London based team and collaborate with the service desk leaders in Kuala...

We are looking for a Senior Service Desk Manager Lead to join our team at La Fosse. This role offers a salary of £50,000 + 10% Bonus, making it an attractive opportunity for experienced professionals.As a key member of our service desk team, the successful candidate will be responsible for facilitating training and career development to promote professional...

Job Description: We are seeking an ITIL Service Delivery Lead to join our Opus Recruitment Solutions team in Liverpool. As a key member of our IT team, you will be responsible for overseeing the support and maintenance of all enterprise applications. This is an exciting opportunity to utilise your expertise in ITIL frameworks and lead a team of application...

About the Job: As an ITIL Operations Manager, you will be responsible for overseeing the end-to-end service desk operations, ensuring adherence to ITIL best practices. You will also implement robust ITIL processes for incident, problem, and change management, utilising data-driven approaches to monitor performance, track KPIs, and ensure compliance with...

La Fosse is seeking a seasoned IT Service Delivery Manager to lead and enhance global service desk operations across multiple regions, including the Americas, Southeast Asia, Europe, India, and the UK. The ideal candidate will be instrumental in ensuring operational excellence, customer satisfaction, and alignment of IT services with broader business...

Fruition IT invites applications for the position of IT Service Desk Professional. As part of our dedicated IT service team, you will deliver exceptional support across the organisation.About the RoleDeliver top-tier technical support as a key member of the service desk team.Develop and maintain excellent relationships with stakeholders, users, and...

This role is a great opportunity for an experienced IT Service Desk Operations Lead to join our team in SE Grand Rapids, MI. As a senior leader, you will be responsible for leading a team of technical service desk engineers to deliver high-quality service and support to clients.Key Performance Indicators:Improve service desk metrics that drive results.Foster...