Operations Management Lead
14 hours ago
The Ideal Candidate will have:
- Proven experience in an ITIL Operations Manager role, with hands-on experience in IT service management.
- ITIL qualified.
- Expertise in ITIL frameworks and processes, with a strong track record in service desk operations.
- Strong leadership and communication skills, with the ability to influence at all levels.
- An analytical mindset with a focus on metrics, performance stats, and continual improvement.
- Experience with service management tools and an understanding of modern IT infrastructure.
Why Join Us?
- Competitive salary of £50,000- 60,000 per annum.
- An exceptional pension scheme with a significant employer contribution (currently 27%).
- 33 days holiday.
- Flexible working options and family-friendly policies.
- Regular networking events and professional learning opportunities at work.
- Access to the Civil Service Sports & Leisure, giving discounted gym membership, high street discounts, free access to UK wide attractions and a free Tastecard.
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