ITIL Service Desk Operations Expert

Company Overview:Morgan Hunt is a multi-award-winning recruitment business. We work with a wide range of clients across various industries to find top talent.Job Summary:We are seeking an experienced Service Delivery Strategy Lead to join our client's team in London. As a key member of the IT team, you will be responsible for overseeing the end-to-end...

We are seeking a Service Desk Expert to join our team at HCLTech. As a Service Desk Expert, you will be responsible for providing expert-level support to our clients.Responsibilities include:Providing technical support for complex issuesCoordinating with teams to resolve issuesParticipating in project work and contributing to the development of new...

About the Job: As an ITIL Operations Manager, you will be responsible for overseeing the end-to-end service desk operations, ensuring adherence to ITIL best practices. You will also implement robust ITIL processes for incident, problem, and change management, utilising data-driven approaches to monitor performance, track KPIs, and ensure compliance with...

Job Title: ITIL Operations ManagerAbout the Role: We are seeking an experienced ITIL Operations Manager to join our team in London. This is a challenging role that requires a strong understanding of IT service management and a proven track record in delivering excellent service quality.The Key Responsibilities include:Managing and mentoring the Service Desk...

Job Overview: As an ITIL Operations Manager at Morgan Hunt, you will play a critical role in ensuring the smooth operation of our IT service desk. You will be responsible for implementing and maintaining ITIL frameworks, building operational structures, and focusing on service performance through detailed analysis of metrics and stats.The Ideal Candidate...

This is a leadership role for an experienced IT professional, focusing on delivering exceptional customer service through effective team management and strategic operational planning. Reporting to the Head of Managed Services, you will oversee the London-based service desk team and collaborate with global leaders to ensure seamless 24/7 operations. A...

About the Role:JAM IT Consultancy Ltd is seeking an experienced Service Desk Director to lead our customer-facing teams and deliver exceptional service standards. As a key member of our leadership team, you will be responsible for developing and implementing strategies to drive business growth through customer-centric initiatives.The successful candidate...

About Our Opportunity">We are seeking an experienced Service Desk Operations Manager to join our team. The successful candidate will have a strong background in IT service management, with excellent leadership and technical skills.">Job Overview">The Service Desk Operations Manager will be responsible for managing the day-to-day operations of our helpdesk...

We are looking for a Service Desk Expert to join our team at Michael Page (UK) as a Client Services, Analyst. This is a 3-month contract with the possibility of extension.Job OverviewThis role involves providing IT support to team members, troubleshooting and resolving technical issues. You will also be responsible for monitoring the performance of IT...

Red King Resourcing is seeking a highly skilled IT Service Desk Operations Manager to lead their support team with technical expertise and leadership skills. This role will ensure the smooth operation of support services for clients in various industries.About the Role:Lead and mentor a team of 1st and 2nd line support engineers to deliver excellent service...

Join Our Team:We are seeking an ITIL-Based Service Delivery Expert to join our team at ENGINEERINGUK. As an Operations Engineer, you will be responsible for delivering and supporting business-facing applications in the Productivity and Corporate stack.Key Responsibilities:Providing 24/7 on-call support on a rotating shift basis across the team.Site-based...

We are seeking a highly skilled IT Service Desk Manager to lead our talented team at RecruitmentRevolution, an innovative MSP in Central London.About the Role:This is a full-time, permanent position with a competitive salary of £62,500, plus a comprehensive benefits package.Key Responsibilities:Drive exceptional service delivery, ensuring ITIL standards are...

At La Fosse, we are seeking a seasoned Global IT Service Desk Director to lead our international service desk team and drive operational excellence. With a salary of £50,000 + 10% Bonus, this role offers a competitive package.The ideal candidate will have significant experience in global service desk management, with a strong background in ITIL and ITSM...

A highly skilled and experienced Service Desk Lead is required to join the ASHDOWN GROUP Infrastructure team in Kingston, Surrey.Key Responsibilities:Raise the bar for front-line service desk operations, ensuring a proactive, efficient, and mature service to the organisation adhering to SLAs.Owning Manage Engine Service Desk Plus (SDP) and championing ITIL...

Stealth IT Consulting Job Description:We are a global consulting client with offices around the UK, seeking a Senior Cloud Transformation Consultant to join our team. The successful candidate will have extensive ITIL experience and will be ITIL certified, alongside extensive experience transforming end client businesses technology platforms.The ideal...

Job Summary:Seeking a Service Desk Operations Leader to manage a team of 4 in Hoddesdon offices.Main Duties:Lead the team in providing excellent IT Support servicesDevelop and implement process improvements to enhance service deliveryMentor and coach team members to achieve their full potentialEssential Requirements:At least 3 years' experience in IT Service...

OverviewEutopia Solutions is a leading provider of innovative solutions in Andover, Hampshire. We are currently seeking a highly skilled Service Desk Team Lead to join our team.The successful candidate will be responsible for overseeing the daily operations of the Service Desk team and ensuring that service levels are exceeded in accordance with the ITIL...

We are looking for a Senior Service Desk Manager Lead to join our team at La Fosse. This role offers a salary of £50,000 + 10% Bonus, making it an attractive opportunity for experienced professionals.As a key member of our service desk team, the successful candidate will be responsible for facilitating training and career development to promote professional...

Job DescriptionThis role will suit a talented people-orientated professional, with experience of leading technical service desk engineers (1st - 3rd Line Support Engineers) to deliver an outstanding customer experience. Reporting to the Head of Managed Services, you will lead the London based team and collaborate with the service desk leaders in Kuala...

Company Overviewsom3 Recruitment is seeking a skilled IT Service Desk Manager to pioneer the creation and management of our new IT service desk.The ideal candidate will have experience in building and leading high-performing support teams, overseeing team performance and development, and delivering services aligned with ITIL principles.The role offers a...