Global Resource Manager
2 weeks ago
Aquent is looking for an Operations Analyst to join their team in Central London. This is a hybrid, 6-month contract offering a competitive salary of £45,500 per annum, pro rata - PAYE (35 working hours per week).
The successful candidate will be responsible for providing critical support to the Professional Services Sales and Delivery teams, ensuring seamless operations and efficient resource management.
The Operations Analyst will:
- Partner with Sales and Delivery teams to assess pipeline demand for Professional Services over the mid- to long-term.
- Ensure high-quality, timely resource requests to facilitate efficient staffing.
- Support Sales and Delivery team members in daily operations within the Employee Resource Planning tool, Microsoft Dynamics, becoming a subject matter expert and proactively sharing knowledge.
- Oversee vendor management tasks, including onboarding and offboarding vendor resources, managing purchase orders, and maintaining compliance with client standards.
- Generate weekly reports on RMO operations, covering availability, lead times, open requests, and other key performance indicators (KPIs).
Requirements:
- Strong written and verbal communication skills.
- Organizational abilities, capable of balancing routine work with urgent, ad hoc requests.
- Attention to detail, with strong analytical and problem-solving skills.
- Self-motivated with the ability to work independently without direct supervision.
- Proficiency with Microsoft 365 applications, particularly Microsoft Excel.
- Fluent in English; proficiency in German is a strong advantage.
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