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Global Operations Manager

1 month ago

London, Greater London, United Kingdom Citigroup Global Markets Limited Full time

Citigroup Global Markets Limited is a leading financial services company that is constantly evolving to meet the changing needs of our clients. As a Global Operations Manager, you will play a critical role in shaping the future of our organisation.

We are currently undergoing a major transformation, and we need talented professionals like you to help us achieve our goals. As a Global Operations Manager, you will be responsible for managing a set of assigned programme workstreams, tracking progress of deliverables on the plan, performing analysis as part of issue resolution, and ensuring all project delivery documentation is in place.

Salary: £80,000 - £100,000 per annum, depending on experience.

Responsibilities:

  • Manage a set of assigned programme workstreams, tracking progress of deliverables on the plan, performing analysis as part of issue resolution, and ensuring all project delivery documentation is in place.
  • Support the Finance Programme Manager with driving the plan and coordination of day-to-day activities across the programme.
  • Demonstrate experience in delivering change in a collaborative, agile team environment as well as more standard frameworks.
  • Ability to monitor tight deadlines and unexpected requirement changes.
  • Demonstrate ability to lead, plan, organise, and prioritise work within a delivery framework.
  • Strong collaboration, communication, and coaching skills.
  • Excellent client servicing and presentation skills.
  • Strong ability to establish, build, and maintain strong effective working relationships at all levels of the organisation.
  • Knowledge of modern technology, architecture, and infrastructure.
  • Demonstrate ability to work independently as well as part of virtual teams to deliver on strategic outcomes.
  • Works with Operations stakeholders and builds and manages relationships.
  • Works with stakeholders to ensure program scope definition meets operations objectives.
  • Support the Operations line team with their test preparation and execution.
  • Leads the identification and drives resolution of issues, including those outside of the immediate workstream within their remit.

Qualifications:

  • Demonstrate a record of working with Transformation as a Business Analyst/Project Manager managing teams and delivery on large projects.
  • Strong working knowledge of global markets and global markets operations.
  • Prior markets operations experience specifically in the General Ledger impacting functions is a significant plus.

What we'll provide you:

  • 27 days annual leave (plus bank holidays).
  • A discretionary annual performance-related bonus.
  • Private Medical Care & Life Insurance.
  • Employee Assistance Program.
  • Pension Plan.
  • Paid Parental Leave.
  • Special discounts for employees, family, and friends.
  • Access to an array of learning and development resources.