Resource Planning Expert
18 hours ago
Are you an analytical individual with a passion for optimising business processes? We're seeking a highly skilled Resource Planning Expert to join our team at Cabot Financial in Kings Hill.
As a key member of our Operations strategy team, you will be responsible for maintaining a high-performance blended calling environment for the Contact Centre. This is a full-time permanent contract role, where you will work closely with stakeholders to execute dialler campaigns, monitor commercial and customer metrics, and maintain communication with operational teams, IT, and external vendors.
Key Responsibilities:
- Monitor and report issues/concerns with systems to ensure smooth operations
- Ensure strategic goals are met through forecasting, collaborative planning, and effective communication
- Analyse performance, conduct, and customer data to identify trends and areas for improvement
- Manage configuration items of Dialler & resource planning products, ensuring seamless integration
Requirements:
- Basic knowledge of Dialler/SMS technology and experience working with similar systems
- Excellent verbal and written communication skills, with the ability to effectively communicate with stakeholders
- Intermediate Excel Skills, with the ability to create complex spreadsheets and reports
- High level of computer literacy, with a focus on Presentation/PowerPoint skills
What We Offer:
A rapidly expanding company that offers excellent career progression opportunities, award-winning Investors in People Gold accreditation, and a passion for the ethical treatment of customers and employees.
We value diversity and inclusion, and encourage a culture that includes everyone. Our policies ensure fair treatment and equal opportunities for every candidate and employee.
-
Resource Planning Specialist
18 hours ago
Kings Hill, Kent, United Kingdom Cabot Financial Full timeAt Cabot Financial, we're seeking a highly skilled Resource Planning Specialist to join our Operations strategy team in Kings Hill. As a key member of our team, you'll be responsible for planning the day for multiple sites, executing Dialler campaigns, and monitoring commercial, customer, and conduct metrics. Your attention to detail and problem-solving...
-
Dialler and Resource Strategist
1 hour ago
Kings Hill, Kent, United Kingdom Cabot Financial Full timeCabot Financial is committed to diversity and inclusion in the workplace. We value a multitude of diverse talent within our business and want everyone to feel welcome and included.We're seeking a highly skilled Dialler and Resource Strategist to join our Operations strategy team in Kings Hill. As a key member of our team, you'll be responsible for developing...
-
Dialler and Resource Optimisation Specialist
18 hours ago
Kings Hill, Kent, United Kingdom Cabot Financial Full timeAbout the Role:We are looking for a skilled Dialler and Resource Optimisation Specialist to join our Operations strategy team at Cabot Financial in Kings Hill. As a key member of the team, you will be responsible for maintaining a high-performance blended calling environment for the Contact Centre.This is a full-time permanent contract role, where you will...
-
Culinary Expert with Shepherd Neame
4 weeks ago
Kings Hill, Kent, United Kingdom Shepherd Neame Full timeShepherd Neame is a leading brewer and pub operator in the UK, seeking an experienced Chef to join our kitchen team. Based in Kent, we offer a competitive hourly pay rate of £10-12 per hour, plus benefits.About the RoleWe are looking for a skilled and motivated Chef to work as part of our friendly and supportive kitchen team. As a key member of our team,...
-
Business Improvement Manager
4 weeks ago
Kings Hill, Kent, United Kingdom LASER Energy Full time £29,000 - £35,000Business Improvement Manager£29,000 to £35,000pa DOEKings Hill, KentWe are seeking a Business Improvement Manager to support our transformational programme focused on people, systems, and process improvements across two of our energy businesses.The successful candidate will have a solution-focused mindset and thrive on change, managing complex projects...
-
Call Centre Operations Coordinator
18 minutes ago
Kings Hill, Kent, United Kingdom Cabot Financial Full timeCabot Financial is an award-winning company that offers excellent career progression opportunities. We're passionate about creating pathways to economic freedom and making credit accessible by partnering with our consumers to restore their financial health.We're looking for a talented Call Centre Operations Coordinator to join our team in Kings Hill. As a...
-
Operations Coordinator
11 hours ago
Kings Hill, Kent, United Kingdom Interpersonnel UK Limited Full timeAbout the Role:We are seeking an experienced Operations Coordinator to join our team at Interpersonnel UK Limited.The ideal candidate will have a professional attitude, a keen eye for detail, and excellent IT skills. The role involves maintaining accurate data, assisting with supplier management, and working closely with the planning team to ensure seamless...
-
IT Engineering Senior Manager
11 hours ago
Kings Hill, Kent, United Kingdom Cabot Credit Management Full timeAn exciting opportunity has arisen for an experienced professional to take on a senior role within the Information Technology team at Cabot Credit Management.The position involves driving and delivering best-in-breed solution design, acting as technical lead for IT project delivery, and managing a small team to drive innovation and adoption of best...
-
Resource Planner
13 hours ago
Kings Hill, United Kingdom Cabot Financial Full timeHave you worked in a contact centre previously? Have you got an understanding of Dialler/SMS Technology? Are you looking for a new opportunity whereby you can learn and develop? If you’ve answered yes, then you could be the right person to join the Operations strategy team as a Dialler and Resource Planner in our Kings Hill office, ME19 4UA. What you can...
-
Resource Planner
21 hours ago
Kings Hill, United Kingdom Cabot Financial Full timeHave you worked in a contact centre previously? Have you got an understanding of Dialler/SMS Technology? Are you looking for a new opportunity whereby you can learn and develop? If you’ve answered yes, then you could be the right person to join the Operations strategy team as a Dialler and Resource Planner in our Kings Hill office, ME19 4UA. What you can...
-
Resource Planner
1 day ago
Kings Hill, United Kingdom Cabot Financial Full timeHave you worked in a contact centre previously? Have you got an understanding of Dialler/SMS Technology? Are you looking for a new opportunity whereby you can learn and develop? If you’ve answered yes, then you could be the right person to join the Operations strategy team as a Dialler and Resource Planner in our Kings Hill office, ME19 4UA. What you can...
-
Resource Planner
1 day ago
Kings Hill, United Kingdom Cabot Financial Full timeHave you worked in a contact centre previously? Have you got an understanding of Dialler/SMS Technology? Are you looking for a new opportunity whereby you can learn and develop? If you’ve answered yes, then you could be the right person to join the Operations strategy team as a Dialler and Resource Planner in our Kings Hill office, ME19 4UA. What you can...
-
Dialler & Resource Planner
6 months ago
Kings Hill, United Kingdom Cabot Financial Full timeHave you worked in a contact centre previously? Have you got an understanding of Dialler/SMS Technology? Are you looking for a new opportunity whereby you can learn and develop? If you’ve answered yes, then you could be the right person to join the Operations strategy team as a Dialler and Resource Planned in our Kings Hill office, ME19 4UA. **What you...
-
Resource Planner
1 day ago
Kings Hill, UK, West Malling, United Kingdom Cabot Financial Full timeHave you worked in a contact centre previously? Have you got an understanding of Dialler/SMS Technology? Are you looking for a new opportunity whereby you can learn and develop? If you’ve answered yes, then you could be the right person to join the Operations strategy team as a Dialler and Resource Planner in our Kings Hill office, ME19 4UA. What you can...
-
Design and Planning Expert
12 hours ago
Burgess Hill, West Sussex, United Kingdom Building Careers UK Full timeJob Description:We are looking for an experienced Design and Planning Expert to manage projects from tender stage through to delivery, with a focus on innovative and cost-effective design solutions in conjunction with the design team.
-
HR Executive
6 months ago
Kings Hill, United Kingdom ACM Full time**Overview of Company**: Amtivo Group is a leading British group in the world of certifications, which operates in 27 countries with approximately 30,000 active certificates, thanks to multiple international accreditations, including Accredia in Italy, UKAS in the United Kingdom and EIAC in the United Arab Emirates. **Who are we looking for?**: The HRE is...
-
Network Resource Coordinator
2 weeks ago
Hessle and Hill Top, United Kingdom Network Resource Management Full timeAbout the RoleWe are seeking an experienced project coordinator to join our team at Boomerang Digital. As a key member of our Network Resource Management department, you will play a vital role in ensuring the smooth execution of our projects. Your responsibilities will include planning and organizing new projects, tracking progress, and reporting to...
-
Environmental Impact Assessment Advisor Student
6 months ago
Lawrence Hill, United Kingdom Planning Inspectorate Full time**Details**: **Reference number**: - 328368**Salary**: - £20,172- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer**Contract type**: - Fixed Term**Length of employment**: - 12 months**Business area**: - PINS - Operations**Type of role**: - Administration / Corporate Support - Environment and...
-
Subcontract Lead Auditor Trainer
6 months ago
Kings Hill, United Kingdom ACM Full time**Job Purpose**: **Accountabilities**: **Planning**: - Develop training materials, including presentations, case studies, interactive exercises and assessments, per industry standards and best practice, - Collaborate with internal teams to continuously improve training content based on feedback and industry developments, - Work with the Training Team to...
-
Equality, Diversity and Inclusion Officer
6 months ago
Lawrence Hill, United Kingdom Planning Inspectorate Full time**Details**: **Reference number**: - 329423**Salary**: - £35,592 - £37,813- Salary will be pro-rated as this is a part time role only at 22.2hours- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Higher Executive Officer**Contract type**: - Permanent**Business area**: - PINS - Corporate Services**Type of role**: -...
-
Arboricultural Consultant
2 weeks ago
Kings Hill, United Kingdom CV-Library Full timeRole: Arboricultural Consultant Salary: £37,500 - £39,000 DOE Location: Kings Hill Are you a motivated, passionate individual looking to take the next step in your career? Landscape Services, part of Commercial Services group are now looking for a Arboricultural Consultant. You will be vital in delivering tree surveys and advice for...
-
Human Resources Manager
14 hours ago
Burgess Hill, West Sussex, United Kingdom Kennedy Pearce Consulting Full timeJob TitleDutch Speaking HR Generalist required for Kennedy Pearce Consulting.We are seeking an experienced and skilled HR professional to join our team in the UK & the Netherlands.The successful candidate will work closely with the Human Resources Director to ensure all HR needs are addressed and resolved across our operations.This is a hybrid role,...
-
People Services Team Leader
6 months ago
Lawrence Hill, United Kingdom Planning Inspectorate Full time**Details**: **Reference number**: - 340801**Salary**: - £35,592 - £37,813- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Higher Executive Officer**Contract type**: - Permanent**Business area**: - PINS - Corporate Services - People Operations - People Services**Type of role**: - Human Resources**Working...
-
Head of Human Resources
7 months ago
Kings Langley, United Kingdom Venn Group Full time**Head of Human Resources** **Agency Reference Number: 77089** Venn Group are working with an arms-length body of a Central Government Organisation on an exciting opportunity for a HR Manager on a permanent basis. **Full Time: Mon-Fri 37.5s hours a week** **Salary: £50,000 - £55,000 per annum** **Location: Kings Langley - Hybrid working...
-
Resource Planning Manager
4 weeks ago
Bar Hill, United Kingdom Jonathan Lee Recruitment Ltd Full timeJob SummaryWe are seeking a seasoned Resource Planning Manager to join our team at Jonathan Lee Recruitment Ltd. As a key member of our organization, you will be responsible for leading and transforming our technical services department.About the RoleThis is an exciting opportunity to shape strategy, collaborate with cross-functional teams, and drive...
-
Construction Regulations Expert
4 weeks ago
Burgess Hill, West Sussex, United Kingdom LABC (Local Authority Building Control) Full timeJob Title: Construction Regulations ExpertEstimated Salary: £55,000 - £65,000 per annum Job Description:LABC (Local Authority Building Control) is seeking an experienced Construction Regulations Expert to join our team. As a key member of our team, you will be responsible for providing expert advice and guidance on construction regulations and standards to...
-
Esg & Projects Coordinator (Esgpc)
6 months ago
Kings Hill, United Kingdom ACM Full time**Overview of Company**: Amtivo Group is a leading British group in the world of certifications, which operates in 27 countries with approximately 30,000 active certificates, thanks to multiple international accreditations, including Accredia in Italy, UKAS in the United Kingdom and EIAC in the United Arab Emirates. **Who are we looking for?**: The ESGPC is...
-
Resourcing Advisor
6 months ago
Staple Hill, United Kingdom Milestones Trust Full time£26,735 per annum + excellent benefits 37 hours per week - Monday to Friday Hybrid working with at least two days at Trust office, Staple Hill, Bristol Milestones Trust is a not for profit organisation that supports people with learning disabilities, metal health needs and complex behavioural needs across Bristol, South Gloucestershire and North...