Call Centre Operations Coordinator

5 hours ago


Kings Hill, Kent, United Kingdom Cabot Financial Full time

Cabot Financial is an award-winning company that offers excellent career progression opportunities. We're passionate about creating pathways to economic freedom and making credit accessible by partnering with our consumers to restore their financial health.

We're looking for a talented Call Centre Operations Coordinator to join our team in Kings Hill. As a Call Centre Operations Coordinator, you'll be responsible for managing the daily operations of our contact centre, including planning schedules, monitoring commercial, customer, and conduct metrics, and ensuring strategic goals are met through forecasting and effective communication.

Our comprehensive benefits package includes a competitive salary of £28,000 - £32,000 per annum, depending on experience, as well as full-time work (37.5 hours per week) from our Kings Hill office, and opportunities for career progression and professional development.

Key responsibilities include:

  • Planning schedules for all sites using Dialler and SMS
  • Ensuring required governance is in place to support all planned activity being accounted for within latest plans
  • Highlighting instances where the proposed delivery plan cannot be supported by resource availability

Required skills and qualifications:

  • Basic knowledge of Dialler/SMS technology
  • Excellent verbal and written communication skills
  • Intermediate Excel Skills
  • High level of computer literacy, with a focus on Presentation/PowerPoint skills
  • Proven organisational and prioritisation skills

  • Operations Coordinator

    16 hours ago


    Kings Hill, Kent, United Kingdom Interpersonnel UK Limited Full time

    About the Role:We are seeking an experienced Operations Coordinator to join our team at Interpersonnel UK Limited.The ideal candidate will have a professional attitude, a keen eye for detail, and excellent IT skills. The role involves maintaining accurate data, assisting with supplier management, and working closely with the planning team to ensure seamless...


  • Kings Hill, Kent, United Kingdom Cabot Financial Full time

    About the Role:We are looking for a skilled Dialler and Resource Optimisation Specialist to join our Operations strategy team at Cabot Financial in Kings Hill. As a key member of the team, you will be responsible for maintaining a high-performance blended calling environment for the Contact Centre.This is a full-time permanent contract role, where you will...


  • Kings Hill, Kent, United Kingdom Cabot Financial Full time

    Job Overview:Are you an analytical individual with a passion for optimising business processes? We're seeking a highly skilled Resource Planning Expert to join our team at Cabot Financial in Kings Hill.As a key member of our Operations strategy team, you will be responsible for maintaining a high-performance blended calling environment for the Contact...


  • Kings Hill, Kent, United Kingdom KHR - Recruitment Specialists Full time

    Overview: We are seeking an experienced Billing Administrator to join our client's fast-growing team on a full-time temporary basis. The successful candidate will have the potential for a permanent position.About the Role: As a Billing Administrator, you will be responsible for processing and generating invoices, credit memos, and other billing-related...


  • Kings Hill, Kent, United Kingdom Kent County Council Full time

    Company Overview:Kent County Councils Strengthening Independence Service is renowned for delivering exceptional support to disabled children and their families, as highlighted in the Ofsted 2022 report.The service operates under a hybrid working model, combining home and office workspaces, with the primary contractual base located at Worrall House in Kings...


  • Kings Hill, Kent, United Kingdom Cantium Business Solutions Full time £23,000

    Role Overview: Cantium Business Solutions is seeking an experienced Junior Helpdesk Engineer to join our team, providing technical support and taking ownership of all Help Desk duties across the organization. The ideal candidate will have a strong foundation in IT infrastructure, including hardware, databases, operating systems, and local area networks. As a...


  • Kings Hill, Kent, United Kingdom LASER Energy Full time £29,000 - £35,000

    Business Improvement Manager£29,000 to £35,000pa DOEKings Hill, KentWe are seeking a Business Improvement Manager to support our transformational programme focused on people, systems, and process improvements across two of our energy businesses.The successful candidate will have a solution-focused mindset and thrive on change, managing complex projects...


  • Kings Hill, Kent, United Kingdom Shepherd Neame Full time

    Shepherd Neame is a leading brewer and pub operator in the UK, seeking an experienced Chef to join our kitchen team. Based in Kent, we offer a competitive hourly pay rate of £10-12 per hour, plus benefits.About the RoleWe are looking for a skilled and motivated Chef to work as part of our friendly and supportive kitchen team. As a key member of our team,...

  • Call Centre Agent

    6 months ago


    Kings Hill, United Kingdom Cabot Financial Full time

    Do you enjoy working in sales focused roles? Do you have the resilience and drive to excel in a target driven environment? Do you have good negotiation skills? If you have answered yes, then we have an amazing full-time opportunity for you to join our Customer Operations department in our Kings Hill office, **ME19 4UA.** We recognise that it’s our call...

  • Call Centre Agent

    6 months ago


    Kings Hill, United Kingdom Cabot Financial Full time

    Do you enjoy working in sales focused roles? Do you have the resilience and drive to excel in a target driven environment? Do you have good negotiation skills? If you have answered yes, then we have an amazing full-time opportunity for you to join our Customer Operations department in our Kings Hill office, **ME19 4UA.** **We are looking for target driven...

  • Call Centre Agent

    7 months ago


    Kings Hill, United Kingdom Cabot Financial Full time

    Do you enjoy working in sales focused roles? Do you have the resilience and drive to excel in a target driven environment? Do you have good negotiation skills? If you have answered yes, then we have an amazing full-time opportunity for you to join our Customer Operations department in our Kings Hill office, **ME19 4UA.** **We are looking for target driven...

  • Call Centre Operative

    7 months ago


    Burgess Hill, United Kingdom Travail Employment Group Ltd Full time

    Call Centre Operatives £10.42 - £11.42 per hour, Burgess Hill, shifts between 9am - 6pm and 10am - 7pm, temporary initially with the intention of becoming permanent. We are excited to be working with our established client in their search for Outbound Customer Service Agents to join their team from the 19th February for up to 3 months in a temporary...


  • Kings Hill, United Kingdom Cabot Financial Full time

    Do you enjoy working customer focused roles? Have you got experience working in a target driven environment? Are you able to be empathetic whilst resilient? If you have answered yes, then we have an amazing opportunity for you to just our Customer Operations department in our office based in **West Malling, **Kings Hill, ME19 4UA.** We recognise that...


  • Kings Hill, United Kingdom Cabot Financial Full time

    Do you enjoy working customer focused roles? Have you got experience working in a target driven environment? Are you able to be empathetic whilst resilient? If you have answered yes, then we have an amazing opportunity for you to just our Customer Operations department in our office based in **West Malling, **Kings Hill, ME19 4UA.** We recognise that...


  • Kings Hill, United Kingdom Cabot Financial Full time

    Do you enjoy working customer focused roles? Have you got experience working in a target driven environment? Are you able to be empathetic whilst resilient? If you have answered yes, then we have an amazing opportunity for you to just our Customer Operations department in our office based in **West Malling, **Kings Hill, ME19 4UA.** We recognise that...

  • Call Centre Assistant

    6 months ago


    Kings Heath, United Kingdom Specsavers Full time

    **Call Centre Assistant** **Store: Specsavers Kings Heath** **Hours: Full Time - 37.5 hours (Weekend working essential)** **_ Previous Call Centre/Admin experience would be beneficial_** At Specsavers, our Call Centre Assistants are essential in shaping the beginning of our Customer’s journey. We’re looking for someone with experience in customer...


  • Burgess Hill, West Sussex, United Kingdom First Recruitment Services Full time

    Job Opportunity: Call Centre ProfessionalWe are seeking a highly skilled call centre professional to join our team at First Recruitment Services. This is a full-time position working on a 4 nights on, 4 off basis with 12 hour shifts.The successful candidate will be responsible for providing exceptional customer service to our clients via phone, email, and...


  • Brierley Hill, United Kingdom Sanderson Recruitment Plc Full time

    **Call Centre Sales Agent** **Up to £28,000 + Commission** **Brierely Hill** Our client, a leading financial services company are looking for a experienced sales agent with a strong back ground in a call centre environment to join their team. This role would not involve any cold calling, it will be all in bound calls, warm leads in a fun and vibrant...


  • Kings Hill, United Kingdom Cabot Financial Full time

    Are you a Call Performance Consultant? Do you have experience reviewing quality of calls? Do you enjoy putting the customer at the heart of everything you do? If you’ve answered yes, then you could be the right person to join the call performance team in our Kings Hill office, ME19 4UA. **What you can expect as a Call Performance Consultant**: - Salary...


  • Lawrence Hill, United Kingdom Orchard Street Business Centre Full time

    An independent and long established Business Centre within seven Grade 2* listed houses in central Bristol (BS1) requires a friendly, flexible person to fulfil the role of Business Centre Maintenance Person, on a permanent, full time basis. **Main Responsibilities**: **Security** Daily unlocking + locking up of the Business Centre, ensuring that all doors...


  • Burgess Hill, West Sussex, United Kingdom Biffa Full time

    Job OverviewWe are seeking a motivated Recycling Centre Coordinator to support the Site Supervisor in the day-to-day operations of our household waste recycling centre in Burgess Hill.This is a challenging yet rewarding role that offers the opportunity to make a real difference in our community. As a member of our team, you will be responsible for assisting...

  • Service Coordinator

    6 months ago


    Kings Hill, United Kingdom Bridge Recruitment UK Limited Full time

    **Service Coordinator (Maternity Cover)** **Location: Kings Hill** **Salary: £25,000 - £35,000 per annum, pro-rata** **Hours: Monday - Friday 8.00am - 5.00pm** **Job type: 12-month contract with potential to go permanent** Our client, a leading regional compressor supply company are recruiting for a Service Coordinator to join their busy team. Their...


  • Burgess Hill, United Kingdom NewFlex Full time

    **Role**: Centre Operations Assistant **Location**: Burgess Hill **Hours**: 40 hours per week, Monday to Friday - 8:30am to 5:30pm (occasional work out of normal business hours) **Reporting to**: General Manager **Who are we?** NewFlex operates a rapidly expanding and diverse nationwide network of business centres offering flexible workspaces to...

  • Sales Coordinator

    4 days ago


    Kings Hill, United Kingdom CV-Library Full time

    Role: Sales Coordinator Salary: £30,000 to £35,000pa DOE Location: Hybrid/Kings Hill, Kent Why Join CSG? CSG is striving to be recognised as the global leader in Education and Public Sector services, currently operating in 86 countries, with 1,800 staff across 28 trading brands, providing expertise ranging from: HR Services, IT Services,...


  • Kings Hill, United Kingdom Chartway Group Ltd Full time

    About the JobWe are seeking a skilled Accounting Operations Coordinator to join our Finance team at Chartway Group Ltd. The successful candidate will work closely with the Customer Service team to manage and maintain the purchase ledger function, ensuring that all payments made are accurate and only to legitimate suppliers.You will be responsible for...

  • Operations Team Leader

    7 months ago


    Kings Hill, United Kingdom Cabot Financial Full time

    Are you an experienced Team Leader? Do you have experience within the Collections Industry? Do you enjoy leading people to success? If you’ve answered yes, then you could be the right person to join the Customer Operations team in our Kings Hill office, ME19 4UA! **What you can expect as an Customer Operations Team Leader**: - Salary of £32-39k -...

  • Call Centre Operator

    6 months ago


    Burgess Hill, United Kingdom Stellantis &You Full time

    This role is based at our Burgess Hill Parts Hub (Unit H1, Sheddingdean Business Centre, Marchants Way, Burgess Hill RH15 8QY, United Kingdom) **Stellantis &You is part of Stellantis, a leading global automotive manufacturer with brands including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot and Vauxhall. We pride ourselves in...


  • Burgess Hill, West Sussex, United Kingdom First Recruitment Services Full time

    Job Description:We are seeking an enthusiastic and self-motivated professional to join our team as a Control Centre Dispatcher/Customer Service Advisor. The ideal candidate will have excellent planning and memory skills, as well as the ability to work shifts.Salary and Benefits:The salary for this position is estimated at £32,200 per annum, plus a £3,000...