Control Centre Coordinator

4 weeks ago


Burgess Hill, West Sussex, United Kingdom First Recruitment Services Full time
Job Description:
We are seeking an enthusiastic and self-motivated professional to join our team as a Control Centre Dispatcher/Customer Service Advisor. The ideal candidate will have excellent planning and memory skills, as well as the ability to work shifts.

Salary and Benefits:
The salary for this position is estimated at £32,200 per annum, plus a £3,000 bonus after two years of service. Overtime is available at £18.00 per hour, and nights and weekends are paid at £18.00 per hour.

Key Responsibilities:
- Receive and record customer calls on a computer database
- Communicate with staff via radio, telephone, fax, and mobile data
- Monitor work progress and update records
- Provide quotations for roadside and workshop services

Required Skills and Qualifications:
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment
- Strong problem-solving skills

Company Overview:
At First Recruitment Services, we strive to provide top-notch recruitment services to our clients. We are committed to delivering exceptional results and building long-lasting relationships with our partners.

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