Pet Centre Operations Manager
15 hours ago
Estimated salary: £45,000 - £55,000 per annum.
We are seeking an experienced and results-driven Pet Centre Operations Manager to lead our team in Burgess Hill. As a key member of our retail management team, you will be responsible for delivering exceptional customer service, achieving sales targets, and driving business growth in our pet care centre.
About the Role:
- Manage day-to-day store operations, including stock management, visual merchandising, and customer service.
- Develop and implement sales strategies to drive business growth and meet sales targets.
- Lead, motivate, and develop a high-performing team to deliver excellent customer service and achieve sales targets.
- Monitor and control store costs, including labour, stock, and overheads.
- Collaborate with the Store Manager to achieve business objectives and implement company initiatives.
Requirements:
- Proven experience in a retail management role, preferably in a pet care or similar industry.
- Excellent leadership and communication skills, with the ability to motivate and develop a team.
- Strong business acumen, with the ability to analyze sales data and implement effective sales strategies.
- Ability to work flexibly, including evenings and weekends, to meet the needs of the business.
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