Business Improvement Manager
6 days ago
Business Improvement Manager
£29,000 to £35,000pa DOE
Kings Hill, Kent
We are seeking a Business Improvement Manager to support our transformational programme focused on people, systems, and process improvements across two of our energy businesses.
The successful candidate will have a solution-focused mindset and thrive on change, managing complex projects from conception to delivery, and meticulously managing activities, dependencies, budgets, and timelines to guarantee tangible business benefits.
In return, we offer:
- 25 days holiday, plus bank holidays
- Never work a birthday again; receive an extra day off to enjoy however you wish
- Generous discount scheme, including gym and retail
- Life assurance cover
- Health cash plan initiative
- A culture of progression and development
- Plus many more perks
Key duties:
- Reporting to the Head of Business Improvement, leading on the day-to-day organisation of transformation projects, coordinating workstreams, managing resources, timelines, and budgets, ensuring tangible business benefit and return on investment
- Creating and maintaining comprehensive project documentation, including project plans, RACI charts, risk registers, highlight/status reports, and presenting at Project Steering Groups and the Business Improvement Board
- Holding accountability for the project management of all Business Improvement initiatives and projects in Division, working collaboratively with colleagues on Group-wide projects
- Coordinating and managing internal resources, key stakeholders, and third-party vendors for the successful execution of all projects
We need:
- Previous experience in a successful business improvement role, with tangible benefits realised
- Proven experience in delivering software/systems implementation projects
- Knowledge of project management processes and techniques
- Excellent communication skills in coordinating and managing resources, stakeholders, and third-party suppliers
- Strong organisational skills with the ability to present information and analysis in a clear, concise manner, adapted to meet the needs of the audience
About LASER Energy
Our mission is to deliver unique end-to-end solutions to help reduce energy costs and support the public sector on their journey to net zero.
We are the leading provider of decarbonisation and energy services to the public sector, aiming to always push boundaries and explore new solutions and technologies to make the journey to net zero more efficient and sustainable.
We strive to create an inviting, colourful place for our employees to work, with our recently refurbished HQ in Kings Hill offering an inclusive, vibrant space to work and socialise.
We also offer a flexible work-from-home policy, ensuring the perfect work-life balance.
About Commercial Services Group
We are part of LASER Energy and Commercial Services Group, the largest, local authority-owned trading company in the UK, wholly owned by Kent County Council.
CSG generates over £800m in revenue per annum and provides services to over 16,000 education and public sector customers globally.
CSG is striving to be recognised as the global leader in Education and Public Sector services, operating in 86 countries, with 1,800 staff across 28 trading brands, providing expertise in areas such as HR Services, IT Services, Energy, Education Resources, Procurement, and many more.
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