Guest Experience Manager
3 days ago
Company Overview
Lane7 is a fast-growing boutique bowling business in the UK, with multiple venues across three brands: Lane7, Level X and Gutterball. We offer a unique activity packed experience, including bowling, arcades, ping-pong, e-darts, virtual reality, karting and more.
The Job Description
We are seeking a highly motivated and experienced Guest Experience Manager to join our management team in London. The ideal candidate will have a minimum of 3 years supervisor/management experience in the hospitality or Leisure sector, with a strong track record of delivering exceptional guest experiences.
Key Responsibilities:
- Ensure our guest journey is seamless from start to finish.
- You're the port of call for our guests, whether you're checking them in, building their favourite cocktail or cleaning down their table.
- Ensuring everyone is enjoying a fully immersive experience.
- Represent the Lane7 brand to the best of your ability and immerse yourself in what is an amazing atmosphere to be part of.
Benefits:
- A competitive salary of up to £34,000 per annum.
- 28 days holiday per year.
- Free bowling and activities for you and up to 3 others when you aren't working (off-peak time).
- 25% off food and drink.
- Get involved with different social activities throughout the year through our team social calendar.
- Join your teams Monday bowling club.
- Annual team awards party.
- Access to our team wellbeing app – to support in promoting mental health awareness and wellbeing in our teams.
- Cycle2Work scheme partnered with Halfords.
- Refer a friend scheme.
- Access a portion of your salary early and explore many other benefits and savings through our partnership with Wagestream.
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